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• Analyze current-state ITIL processes and identify improvement opportunities across the Norlys Tech Hub transformation context
• Support definition and documentation of target-state processes, roles, responsibilities, controls, and governance structures

• Support the execution of annual and long-term maintenance plans (CAPEX & OPEX).
• Coordinate preventive and reactive maintenance with local teams in line with Group standards and local regulations.
• Develop and update maintenance procedures, checklists, and technical documentation.

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or assigning up to Level 2 support

• Kind and friendly greeting of customers.
• The highest possible level of customer management.
• Understand how systems measuring quality of service and customer satisfaction work.
• Implement or exceed the sales plan whenever possible.

• Extract Information and Analysis of Clients and their Structure using different reporting techniques – primarily writing SQL scripts, gathering data from the Data Warehouse
• Create and update complex reports, dashboards on sales data for our senior stakeholders – with the help of different BI Tools

• Web alapú megoldások fejlesztése és karbantartása
• Frontend és backend fejlesztése
• Részvétel agilis szoftverfejlesztői csapatmunkában
• Együttműködés, napi kommunikáció nemzetközi projektben

Provide Tier 2 technical support for complex issues related to hardware, software, operating systems, network connectivity, peripherals, POS/KDS systems, and third-party applications....

• maintenance of employee data in HR systems
• processing of employment documentation
• execution of employee lifecycle transactions
• support of payroll-related processes and issue resolution

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or escalating to Level 2 support

• Ansible és Kubernetes szkriptek írása
• részvétel konténerizáció és Git alapú CI/CD folyamat létrehozásában, automatizálásban
• egyedi fejlesztésű rendszereknek a release menedzselése, adminisztrálása, átadása ügyfélnek és telepítés teszt környezetben
• kapcsolattartás ügyféllel

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or escalating to Level 2 support

• Receive and log incidents and service requests through phone, chat, web, and email
• Perform basic troubleshooting using existing documentation and knowledge bases
• Aim for First Contact Resolution (FCR) whenever possible

• Support the target setting, planning, and reporting of ESG-related KPIs across MOL Group.
• Coordinate EU Taxonomy reporting and support compliance with evolving sustainability reporting requirements.

• He/she is aware of the store's business goals and actively works to achieve or exceed them using all available internal and external resources.
• By using the right elements of adidas' customer service model, it meets or exceeds customer needs and increases sales and brand awareness.

• Welcoming, accompanying, seating, and registering guests
• Assisting guests with directions and guidance within the restaurant
• Performing administrative tasks
• Assisting with breakfast service
• Promoting and recommending services to guests
• Supporting the Food & Beverage team

Facilitates the review, development, implementation, and documentation of Information Security and IT policies, procedures, processes. May coach and mentor more junior analysts as necessary....

• Professionally and warmly welcoming, informing, and serving guests in the restaurant and bar.
• Accurately taking and forwarding orders.
• Presenting and recommending food and beverage offerings in line with guests' needs and preferences.

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or escalating to Level 2 support

• Maintain and continuously enhance MOL Group’s budgeting system, planning models, processes, and supporting functionalities used for target setting and planning.
• Contribute to target setting, budgeting, forecasting, sensitivity analyses, and ad-hoc planning tasks.

Leads a highly diverse global team in the development and creation of the technical, financial and commercial framework for business pursuits to capture outsourcing opportunities and ensure a successful handoff from sales to delivery....