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• Ensuring compliance with Service Level Agreements with our IT service providers.
• Proactively reducing and resolving technical incidents in restaurants through 3rd level incident management.
• Analyzing incidents and reports to identify opportunities for improvement.

• Support the management of the Secretariat across all administrative and organizational matters
• Manage Secretariat documents and register incoming and outgoing correspondence
• Translate correspondence from and into the Hungarian language

• Cooperate with Store Manager on daily business a be co-responsible for the store.
• Motivate the sales team to meet sales objectives.
• Follow all the processes and procedures in the store.

• Üzleti alkalmazások operatív támogatása: jogosultság-beállítás, működési kérdések megválaszolása, hibajegyek önálló kivizsgálása és lezárása
• Komplex SQL lekérdezések és pontos, biztonságos adatjavító scriptek írása éles adatbázison (MS SQL/ MySQL / Firebird / PostgreSQL)

• Advise and assist end users via telephone, email, or chat to resolve hardware, software, network, and peripheral issues.
• Monitor Service Desk agent interactions and related tickets, ensuring timely and effective coaching to improve performance.

• Develop, enhance, and maintain financial clearing and settlement applications built primarily on Oracle database technologies
• Design and implement database‑centric solutions using Oracle SQL and PL/SQL
• Build and support applications using Oracle APEX, applying HTML, CSS, and JavaScript

You will support the planning and controlling activities of MOL Group’s M&S Finance and HR Controlling teams, contributing to value creation across the organization. You will take part in preparing monthly closing, budget and business plan materials using analytics, charts and reports. You will...

• Prepare and review corporate tax returns, ensuring accurate and timely filing
• Prepare half-yearly and annual tax effect accounting entries for group reporting
• Prepare tax disclosures for local statutory financial statements
• Support continuous improvement of tax compliance processes and controls

• Log and raise tickets for incidents and service requests received through various contact channels (phone, web, chat, email).
• Manage and resolve auto-generated tickets, ensuring end-to-end accountability and closure.

• Lead proactive Problem Management, using trend analysis, event data, and service insights to prevent incidents before they occur.
• Provide end‑to‑end ownership of the Problem lifecycle, ensuring governance, prioritization, and control in line with ITIL best practices.

• Kind and friendly greeting of customers.
• The highest possible level of customer management.
• Understand how systems measuring quality of service and customer satisfaction work.
• Implement or exceed the sales plan whenever possible.

• Close collaboration with product managers, developers, and business analysts
• Managing AdWords campaigns, measuring their effectiveness, preparing reports, and developing recommendations for improvements
• Maintain, continuously review, and develop the company’s website, webshop, and documentation

Service Desk Level 1  The Service Desk Level 1 Agent acts as the primary point of contact for end users, providing technical support via phone, email, chat, and web-based channels. The role is responsible for delivering a high standard of customer service, accurately logging incidents and service...

• Support IP Infrastructure Solution pre-sales for telecom operators: Support to develop technical proposal to carriers for the IP infrastructure related solutions such like IP router, Switch, etc.
• Prepare draft Quotation/Technical Proposal based on tender requirements or customer requirements.

• Receive and log incidents and service requests through phone, chat, web, and email
• Perform basic troubleshooting using existing documentation and knowledge bases
• Aim for First Contact Resolution (FCR) whenever possible

• Providing support to Tesco colleagues and customers in connection with Clubcard, Tesco Online and General Customer Service for Hungary
• Troubleshooting, delivering great service experience, resolving issues
• Taking ownership of the issue
• Escalating contacts efficiently

Provide Tier 2 technical support for complex issues related to hardware, software, operating systems, network connectivity, peripherals, POS/KDS systems, and third-party applications....

• Deliver established training programs using proven methods and materials to small groups, teams, or organizations with evolving needs.
• Develop and deliver training on topics such as product installation, maintenance, operations, upgrades, desktop tools, applications, and enterprise initiatives.

• Log and raise tickets for incidents and service requests received through various contact channels (phone, web, chat, email)
• Manage and resolve auto-generated tickets, ensuring end-to-end accountability and closure

• Checking incoming and outgoing invoices
• Contributing to the end of month/quaterly/year end closing
• Upload data in Cello
• Reporting Activities
• Contributing to the end of the month closing activities