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• Log and raise tickets for incidents and service requests received through various contact channels (phone, web, chat, email).
• Manage and resolve auto-generated tickets, ensuring end-to-end accountability and closure.

• Lead proactive Problem Management, using trend analysis, event data, and service insights to prevent incidents before they occur.
• Provide end‑to‑end ownership of the Problem lifecycle, ensuring governance, prioritization, and control in line with ITIL best practices.

Service Desk Level 1  The Service Desk Level 1 Agent acts as the primary point of contact for end users, providing technical support via phone, email, chat, and web-based channels. The role is responsible for delivering a high standard of customer service, accurately logging incidents and service...

• Receive and log incidents and service requests through phone, chat, web, and email
• Perform basic troubleshooting using existing documentation and knowledge bases
• Aim for First Contact Resolution (FCR) whenever possible

Provide Tier 2 technical support for complex issues related to hardware, software, operating systems, network connectivity, peripherals, POS/KDS systems, and third-party applications....

• Deliver established training programs using proven methods and materials to small groups, teams, or organizations with evolving needs.
• Develop and deliver training on topics such as product installation, maintenance, operations, upgrades, desktop tools, applications, and enterprise initiatives.

• Log and raise tickets for incidents and service requests received through various contact channels (phone, web, chat, email)
• Manage and resolve auto-generated tickets, ensuring end-to-end accountability and closure

• Create and maintain a comprehensive inventory of critical information security risks across MOL Group.
• Lead the planning and execution of external audits related to information security and IT compliance.
• Act as the primary liaison with external auditors.

• Lead, motivate, and develop your team to achieve sales goals and deliver outstanding service 
• Build strong customer relationships and promote loyalty programs 
• Recruit, onboard, and coach talent, securing succession plans 
• Set and manage individual and team targets, proactively assessing performance 

Hands-on leadership: We believe the best leaders don't just sit in an office; they're in the heart of action. If your idea of a great day involves leading your team on the floor, creating memories while getting to know guests, and turning challenges into successes, you might be exactly who we're...

In this role, as a fresh graduate, you'll find an exciting opportunity to dive into the oil and gas industry while also exploring new directions aligned with the MOL 2030+ Strategy. This position offers a unique chance to expand your knowledge beyond traditional boundaries, gaining exposure to...

You will support project management activities, contribute to performance analysis and optimization initiatives, collaborate with maintenance teams during site visits, and assist the Group Head of Maintenance Services Management in both operational and strategic tasks. You will gain a comprehensive...

You can participate in different finance related projects, prepare finance reports and analysis, support subsidiary CFOs in daily tasks, learn CFO tasks, and manage, resolve specific, complex tasks as part of integrated operations. You can be part of AI integration at Finance at the Hungarian Oil...

Join the MOL Retail Strategy team, and take part in shaping one of the region’s largest retail networks! In this role, you’ll support strategic decision‑making by analyzing network performance, identifying development opportunities, and contributing to investment planning. It’s a great opportunity...

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or assigning up to Level 2 support

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or assigning up to Level 2 support

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or assigning up to Level 2 support

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or assigning up to Level 2 support

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or assigning up to Level 2 support

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or assigning up to Level 2 support