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• Acting as first point of contact for customers and providing efficient solutions to their concerns
• Dealing with queries mainly via email and phone with business-to-business customers
• Dispatching emails to the accurate internal department in timely manner

• Provision of independent assurance on the effectiveness of risk management and control procedures across the business
• Highlighting particular risk and opportunity areas
• Enabling Global Audit to achieve strategic goals
• Building strong relationships in fieldwork with business partners

• End-to-end penetration testing engagements across web applications, APIs, cloud environments, binary applications and internal/external infrastructure
• Simulation of real-world attacks to identify security risks before they become threats

Maintaining and supporting daily activities of the Travel and Expense and Company Card expenses associated with the Roche Global Credit card programs...

• Native Swift/iOS application development
• User interface and function design as planned
• Requirements gathering participation
• Project and technical planning participation
• Unit and UI test writing
• Developer testing participation
• Continuous learning

• Primary adviser on sales force effectiveness topics
• Ownership of segmentation and targeting cycles, customer universe and route-to-market updates
• Design and governance of the sales incentive plan including target setting, rules, settlement and performance monitoring

• Coordination and tracking of sales pipeline and business opportunities
• Support of bid and proposal processes
• Follow-up with internal stakeholders and external partners to keep opportunities moving
• Conducting market research and identifying new business opportunities

• Development, customization, and maintenance of ServiceNow applications, modules, and integrations
• Collaboration with cross-functional teams to understand business requirements and translate them into technical solutions

• Participation in projects providing unique and comprehensive professional knowledge
• Understanding clients’ needs and acting as translator between client and developers
• Responsibility for used functionalities at clients and related questions

• Design enterprise Data & AI strategies that use Data & Generative AI to drive real business growth
• Translate complex business needs into clear AI solutions that deliver value
• Act as a trusted advisor to C-level leaders on AI adoption, regulations, and ROI

• Architect and implement scalable AI/ML solutions on Azure or GCP
• Design and build AI solutions for sales use cases such as automated RFP/RFI ingestion, classification, and response generation
• Design and build AI solutions for intelligent document understanding

• Working together with the client on their requirements
• Transferring requirements to the backlog of understandable and estimable project tasks
• Understanding priorities
• Preparing release/sprint plans
• Focusing on maximum transparency when working with stakeholders

• Management of customer orders throughout the order fulfillment lifecycle
• Processing of customer orders, order changes and customer master data requests using ERP and CRM systems
• Monitoring of open orders and proactive communication of updates to customers and internal stakeholders

Helping clients ensuring their IT systems, processes, and operations align with leading professional standards, industry frameworks, and regulatory requirements (ITIL, COBIT, ISO 27001, ISO 27701, ISO 22301, DORA, NIS2, NIST)...

• Support forecasting processes for LCD and broader LPG EMEA
• Lead financial preparation and contribute to weekly Commercial Pulse calls and monthly / quarterly business reviews
• Partner with Commercial Leaders to identify risks and opportunities and help drive corrective actions

• Building and working own pipeline including research, outreach, and qualification
• Meeting prospects through discovery calls, conferences, roadshows, and expos
• Listening for real problems and shaping them into opportunities suitable for NIX
• Nurturing and growing existing accounts alongside new logos

• Design and evolve AWS-based cloud platforms and infrastructure environments
• Support cloud migration and modernization initiatives
• Work with client architecture, engineering and security teams to define practical cloud solutions

• Design and build CI/CD pipelines at enterprise scale
• Build and maintain a catalogue of reusable, pre-approved infrastructure modules and deployment patterns
• Work with containerization and orchestration
• Set up observability including logging, metrics, tracing

• Design and evolve cloud environments across AWS, Azure and GCP
• Work on cloud migration, modernization and platform improvement initiatives
• Support cloud cost visibility, transparency and governance activities
• Identify opportunities to improve cloud efficiency, utilization and spending

• Active partnership with sales and project managers to estimate, design, develop and deliver solutions
• Continuous communication with domain experts and product owners to understand core business needs and goals to synthesize requirement and quality standards