Microsoft állások, munkák Budapesten

• Új delegációk indítása és koordinálása különböző érintettek és partnerek között
• Havi munkaidő-nyilvántartások jóváhagyási folyamatának felügyelete és támogatása, valamint órák rögzítése projektekhez
• Napi kapcsolattartás mérnökökkel és központi osztályokkal

• Reconciliation and booking general ledger journals
• Month end, quarter end and year end closing activities, submitting booked items
• Proactive contacting the partner in case of issues and escalating problems to senior team members or the team leader when necessary

• Providing exceptional customer service experience in administration, order management, quotations, master data
• Dealing with complex customer requirements and managing escalations
• Processing and following up relevant requests within division guidelines

• Windows 10/11 munkaállomások üzemeltetése
• Szoftverterítések és patch menedzsment (ManageEngine)
• Active Directory / Entra ID felhasználói és jogosultságkezelés
• Végpontvédelem és jogosultságkezelés: Cisco AMP, CyberArk EPM
• VPN-ek támogatása (Cisco AnyConnect, F5 BIG-IP)

• Project-specific security design for data-driven and AI-powered systems including cloud environments on AWS, Azure, and GCP
• Risk assessment with threat modeling focusing on data security and vulnerabilities related to LLMs and AI models

• Collection of debt on an allocated portfolio of customers
• End-to-end credit management tasks
• Calculation, approval and maintenance of credit limits for new and established customer accounts
• Regular order hold review and decision making
• Acting as primary point of contact within the team

• Providing exceptional support throughout the customer lifecycle
• Handling administration
• Order management
• Quotations
• Master data maintenance
• Collaborating with cross-functional teams to deliver outstanding service
• Maintaining the highest standards of accuracy and professionalism

• Providing outstanding customer service experience to external customers and internal partners in administration, order management, quotations, master data
• Dealing with complex customer requirements and handling user problems

• Handling supplier-related quality issues and complaint resolution
• Leading improvement of supplier quality performance through audits and strategic initiatives
• Managing digitalization projects to enhance supplier quality processes

• Monitoring investigator sites with a risk-based monitoring approach
• Application of root cause analysis, critical thinking and problem-solving skills to identify site processes failure and corrective/preventive actions

• Management of customer orders throughout the order fulfillment lifecycle
• Processing of customer orders, order changes and customer master data requests using ERP and CRM systems
• Monitoring of open orders and proactive communication of updates to customers and internal stakeholders

• Lead day-to-day operations of the EMEA Credit Control & Collections team
• Drive cash collection performance and reduce overdue receivables
• Support achievement of bad debt and order hold targets
• Monitor team performance through defined metrics and implement action plans

• Preparing contract documentation for companies that the Sales Team wants to sign contracts with
• Filling customer database templates once Sales signed the contract
• Filling rate forms with the renewed pricing in case of changes in rates
• Managing fleet availability changes in systems

• Execution of the knowledge retention strategy
• Conducting comprehensive learning need analyses
• Development and maintenance of a comprehensive trainer matrix
• Running the Certified Training Facilitator process for internal trainers/SMEs
• Development of individualized training plans for team members

Support of routine daily activities for system design, build, testing, validation, maintenance, and ongoing support of all network infrastructure components...

• Management of rental extension requests for short-term and long-term vehicle rentals
• Investigation and resolution of overdue rental cases
• Proactive contact with drivers and corporate customers for information collection and rental extensions

• Facilitation of site start up and communication with internal and external team members
• Support of sites and study teams to achieve rapid site start up
• Work directly with assigned sites on all site related essential document collection and review

• Koordination und Verwaltung von Terminen der Leitung des Bereichs SASE, WAN & Platform Enablement
• Planung, Organisation und Durchführung von Management Workshops, Besprechungen vor Ort und Veranstaltungen
• Sicherstellung der Ausstattung und Einsatzbereitschaft des Projektbüros

• Ügyfelek informatikai problémáinak kezelése távoli eléréssel
• Felhasználói hibajegyek fogadása, nyomon követése és megoldása
• Windows kliens és szerver környezetek felügyelete
• Microsoft 365 környezetek alapvető adminisztrációja
• Active Directory felhasználók és jogosultságok kezelése

• Acting as first point of contact for customers and providing efficient solutions to their issues
• Dealing with queries mainly via email and phone regarding Business to Business (B2B)
• Dispatching emails to the appropriate internal departments in a timely manner