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• Managing, coordinating, and instructing drivers who are currently available and ready for assignments.
• Planning and organizing driver assignments based on individual skills and competencies.
• Handling daily operational matters related to drivers and resolving arising issues.

• Prepare quotations for pump spare parts and ensure that they are processed and delivered on time
• Review commercial terms, documentation, and customer information in the ERP system
• Act as a key contact for customers and the sales team regarding spare parts

• Turning data science and AI experiments into production-ready, scalable solutions
• Developing and deploying Generative AI solutions including LLMs and Diffusion Models
• Designing and implementing data models and flows including ETL, embedding models and vector databases

• Assist local team on product database creation
• Support products configuration and manage technical offers and documentation related to Low Voltage and Medium Voltage components

• Management of big data, cloud engineering, and machine learning projects for EMEA customers
• Leading end-to-end customer projects from kick-off to project closing
• Managing project and team day-to-day operations
• Handling customer communications and resolving escalations

• Understand customers' business objectives and define what success means for them when using our products
• Drive and execute customer success plans to support customers in achieving their goals
• Handle incoming customer inquiries related to administration, products, and general requests

• End-to-end product discovery for player-facing Sportsbook improvements
• Translation of strategy and customer problems into clear hypotheses, concepts, requirements and measurable success criteria

Key Responsibilities Growth Strategy & Business Development  Develop and execute IAL's global marketing and growth strategy.  Identify and prioritize new growth opportunities across countries, industries, customer segments, services, and technologies.  Develop market-entry strategies for...

• Invoice review, authorization and cost control activities
• Supporting junior resource on cost control processes
• Identification of quality issues and risk escalation
• Establishing and maintaining professional working relationships with clients and colleagues
• Service charge and cost reconciliations

• Project management and execution of every stage of the project lifecycle including international projects in the NORAM and EMEA regions
• Project planning and coordination including development of detailed project plans, timelines, delivery schedules, risk assessments, and mitigation strategies

• Support standard costing processes and product cost calculations
• Assist with cost variance analysis and help identify the key drivers behind cost and profitability changes
• Support product margin, profitability, and P&L analysis

• Coordination and tracking of sales pipeline and business opportunities
• Support of bid and proposal processes
• Follow-up with internal stakeholders and external partners to keep opportunities moving
• Conducting market research and identifying new business opportunities

• Commercial contract review and negotiation
• Human resources legal support
• Legal guidance to cross-functional teams
• Collaboration on internal system and process optimization
• Supervision of outside counsel and legal support vendors
• Increase of internal customer support satisfaction

• Assist local team on product database creation
• Support products configuration and manage technical offers and documentation related to Low Voltage and Medium Voltage component

• Identification of partnership opportunities
• Development of new relationships to grow business and help company expansion
• Maintenance of existing business
• Critical thinking in planning to assure project success

• Development, customization, and maintenance of ServiceNow applications, modules, and integrations
• Collaboration with cross-functional teams to understand business requirements and translate them into technical solutions

• Development and customization of Microsoft Dynamics 365 applications using C#/.NET and Power Platform tools
• Building integrations between Dynamics 365 and Azure services such as Logic Apps and Functions

• Design and implement core authentication and authorization including POST /auth/token endpoint, JWT validation middleware, and entitlement enforcement layer
• Build and maintain entitlement decision cache with invalidation on entitlement changes

• Support for development, quality assurance and product management
• Working closely with members of the team to ensure successful completion of projects and overall support with all roll-out services
• Enabling continuous improvement by supporting when needed

• Assistance in developing AI-powered workflows using large language models such as Claude, GPT, and related technologies
• Support for implementation, testing, and maintenance of workflow automation solutions