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• First-level support for software and hardware incidents and service requests across Mac, Windows, Microsoft Office, and Google environments
• Engagement with users across multiple channels including phone, chat, and self-service portal
• Escalation of critical situations to ensure swift resolution

• Development and maintenance of modern Angular-based applications with focus on Angular 22
• Collaboration with cross-functional teams in an Agile development environment
• Ownership of application quality, performance, and maintainability

• Effective and efficient administration of different Time and Attendance systems across corporate European countries
• Employee and management support
• System administration
• System configuration
• System testing
• System implementation
• System maintenance
• System troubleshooting

• Executing system data maintenance and administrative activities in Cornerstone and relevant learning management systems
• Providing non-systems related learning process support

• Design and develop scalable Salesforce solutions across Sales Cloud, Service Cloud, and Health Cloud
• Build and enhance user experiences using Lightning Web Components and Aura Components

• Providing support, insight and explanation on HR systems
• Advisory and administrative activities in HR business processes and employee lifecycle events
• Providing customer service on HR related activities
• Supporting the embedding of new ways of working

• Coordination and scheduling of interviews between candidates, recruiters, and hiring managers across various time zones
• Management of calendar invitations and provision of logistical details, preparation materials, and confirmations to candidates

Providing insight, support and explanation on HR system and administrative activities in support of HR business processes, employee lifecycle events in the area of recruiting, onboarding, employee movement/changes, terminations, compensation, performance...

• Creating and implementing end to end solutions for customers
• Defining and implementing technical solutions aligned with client’s business problems
• Scoping complex service engagements involving multiple ServiceNow products and complex integrations with client applications/systems

• Drive deployment of large scale SAP S4 project
• Responsible for areas in and around Asset Accounting, CAPEX & Lease Accounting
• Implementation of the E2E BPM strategy
• Delivery of solutions including processes, technology, and analytics
• Support global business acceptance for dedicated area

• Shaping and executing the global project management services strategy across Roche
• Leading a talented community of over 120 project managers
• Inspiring and guiding a distributed community of 120+ project management professionals across strategic international hubs

• End-to-end recruitment ownership
• Sourcing stratégia kialakítása
• LinkedIn Recruiter használata
• Talent pipeline építés
• Recruitment riportok és KPI-ok kezelése
• Employer branding aktivitások
• Piaci benchmarkok készítése

• Setting strategic and operational standards for external engagements with Healthcare Professionals, Healthcare Organizations, and patient communities worldwide
• Leading a global organization of approximately 40 professionals
• Fostering psychological safety and coaching chapter and operational leaders

• Design, operation and further development of OpenStack-based services on the T Cloud Public Platform in the network area
• Planning and driving automation using common automation frameworks
• Further development of the physical and virtual network architecture taking IT security aspects into account

• Nemzetközi csapat tagjaként hosszú távú tesztelési feladatok különböző projektekben
• Új automatizálási keretrendszer fejlesztése low-code tesztautomatizáláshoz
• A keretrendszer karbantartása, gondozása és folyamatos továbbfejlesztése
• Innováció és új technológiák aktív bevonása és alkalmazása

• Performing healthcare compliance monitoring activities on behalf of Local Compliance Officers
• Reviewing interactions with Healthcare Professionals and Organizations based on a predefined checklist
• Documenting policy violations or non-compliant behavior

• Support of IP and optical network capacity planning including traffic growth analysis and demand forecasting
• Analysis of utilization, throughput, latency, and error metrics from network elements and links

• Execution of specified Accounts Payable projects
• Support of ongoing system and process migrations
• Invoice troubleshooting
• Accounts Payable accounting support
• Vendor master data clean-up
• Disbursement-related tasks including payment forecasting
• Building strong operational knowledge

• Leading the learning services operation for Roche globally
• Providing advisory, consulting and operational support for training and learning for all Roche employees

• Planning, executing and optimizing global digital marketing campaigns across key channels such as Google Ads, Meta Ads, LinkedIn Ads and Display
• Supporting and partnering with business partners in executing on the paid media strategy