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• Driving the end-to-end market access journey within the Hungarian Healthcare System
• Shaping healthcare policy within the Hungarian Healthcare System
• Engaging strategically with stakeholders within the Hungarian Healthcare System

Providing exceptional customer service to external customers and internal stakeholders across export order management, logistics coordination, shipping administration, quotations, and master data maintenance...

• Shaping and executing end-to-end strategy for safety-related data outputs
• Leading oversight of safety data processing
• Partnering closely with vendor alliances
• Driving implementation of artificial intelligence within pharmacovigilance
• Collaborating with key stakeholders across Roche globally

• Leadership and coaching of a German-speaking Customer Operations team based in Budapest
• Operational escalation point for complex customer and order-related issues
• Monitoring of operational performance, KPIs and service levels with continuous improvement

• Tervezés lean és hatékony működési struktúrák a gyárak és országok közötti zökkenőmentes együttműködés érdekében
• Szoros együttműködés a regionális értékesítési csapattal versenyképes ajánlattételi stratégiák és optimalizált üzleti modellek kidolgozásához

Architect access strategies including comprehensive funding, pricing, and reimbursement plans for product launches, line extensions, and digital solutions...

• Management of customer orders throughout the entire order lifecycle
• Review of operational reports to identify orders requiring intervention and proactive resolution
• Investigation of complex order issues and coordination with Sales, Supply Chain, Manufacturing, Logistics, Finance and Customer Care

• Supporting customers throughout the order lifecycle
• Export order processing
• Logistics coordination
• Shipping administration
• Customer communication
• Quotations
• Master data management
• Providing exceptional customer support by responding promptly and accurately to internal and external customer requests

• Salesforce development and solution delivery
• Design and implementation of scalable Salesforce solutions across Sales Cloud, Service Cloud, and Health Cloud
• Building and enhancing user experiences using Lightning Web Components and Aura Components

• Management of customer orders throughout the order fulfillment lifecycle
• Processing of customer orders, order changes and customer master data requests
• Monitoring of open orders and proactive communication of updates to customers and internal stakeholders

• Planning and coordinating field service operations
• Serving as primary liaison between field service teams, customers, and external stakeholders

• Management of customer orders throughout the entire order lifecycle
• Review of operational reports to identify orders requiring intervention and proactive resolution

• Acting as first point of contact for customers and providing efficient solutions to their issues
• Dealing with queries mainly via email and phone regarding Business to Business (B2B)
• Dispatching emails to the appropriate internal departments in a timely manner

Tworzenie i realizacja strategii oraz planów marketingu cyfrowego zgodnych z celami biznesowymi i rozwojowymi firmy...

• Advising on sales force effectiveness topics
• Owning segmentation and targeting cycles, customer universe and route-to-market updates
• Designing and governing the sales incentive plan including target setting, rules, settlement and performance monitoring

• Building and working own pipeline including research, outreach, and qualification
• Meeting prospects through discovery calls, conferences, roadshows, and expos
• Listening for real problems and shaping them into opportunities suitable for NIX
• Nurturing and growing existing accounts alongside new logos

• Management of customer orders throughout the order fulfillment lifecycle
• Processing of customer orders, order changes and customer master data requests using ERP and CRM systems
• Monitoring of open orders and proactive communication of updates to customers and internal stakeholders

• Developing and executing SEO strategies aligned with product and marketing goals;
• Performing keyword research, competitive analysis, and identifying new ranking opportunities;
• Optimizing on-page elements to improve search rankings and user experience;

Grow an established segment: Own and expand SPH's existing base of university and research-agency customers; identify upsell/cross-sell opportunities across our product portfolio....

• Management of customer orders throughout the order fulfillment lifecycle
• Processing of customer orders, order changes and customer master data requests using ERP and CRM systems
• Monitoring of open orders and proactive communication of updates to customers and internal stakeholders