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Interact with customers / partners in a professional, friendly and efficient manner and escalate concerns about meeting service levels or deadlines...

• Handing incoming customer inquiries via email, chat, and phone in Bulgarian and English.
• Resolving client issues and providing accurate information about our services.
• Updating the internal database (SAP) with relevant customer information.

• Taking end-to-end responsibility for all project stages including discovery, design, development and handover to support
• Understanding technology-related issues to deliver the best possible solution for clients
• Having high-level discussions on technical details with the team and the external client

Manages / operates the IT applications in his/her professional field and provides professional support to users, handles incidents, problems and change requests, and provides their resolutions, as well as makes suggestions for the improvement of related processes....

• Apply payments to customer accounts
• Clearing customer accounts in a timely manner
• Manage and store remittance advices
• Provide evidence of the unapplied payments, Support the Cash Collection team – working together as a customer of the SSC
• Offset customer credits and debits
• Query handling

• Assist local team on product database creation
• Support products configuration and manage technical offers and documentation related to Low Voltage and Medium Voltage components

• Perform Independent Price Verification (IPV).
• Calculate and/or verify Valuation Adjustments.
• Perform Fair Value Levelling for the inventory controlled.
• Own or contribute to reporting related, analytical, or projects related tasks.

Interact with customers / partners in a professional, friendly and efficient manner and escalate concerns about meeting service levels or deadlines...

• Enforcing minimum requirements that must be implemented when establishing or updating bank account signing authorities.
• Maintaining the inventory of Citi’s bank account signing authority and golden source data within the central repository for Citi owned bank accounts

• Support/help Treasury Funding Junior Analysts in managing their BAU activities
• Make decisions on complex funding activities where more in-depth knowledge is required
• To provide accurate and timely funding projections and, if needed, initiate liquidity transfers accordingly

Assess the effectiveness of credit risk management at Citi and the ability of the Business and Independent Risk to identify, monitor and mitigate current and emerging credit risks across Citigroup and Citibank...

Contribute to the requirement definition for the assigned physical security product area, develop functional specifications, and create project plans and software release schedules to support the certification process...

• Supervise the daily workflow of payment processing and related issues, acting as a liaison to external and internal units to resolve issues and mitigate risk.
• Routinely handle complex issues that are substantial in departmental impact.

Motivate the staff through constant interaction with the team, monitor the team’s activities and workload to ensure the timeliness and accuracy of all account opening functions and optimize process flows...

• érdekel a mélyépítés világa, és szívesen mélyedsz el egy-egy szakterület részleteiben 
• élvezed, amikor szakmai kérdésekkel fordulnak hozzád, és hosszú távon specialistává szeretnél válni a területeden 

• Az OBI termékválasztékának rögzítése és karbantartása saját fejlesztésű OBI-s rendszerekben
• A termék törzsadatok lekérdezése és előkészítése, valamint átvitele az OBI törzsadat rendszerbe
• A termék törzsadatok folyamatos karbantartása

Munkakörhöz tartozó feladatok ellátása....

• Develop and maintain test plans
• Collaborate across teams to embed quality practices
• Manual testing to validate software functionality, performance, and user experience
• Monitor quality standards and support defect identification and resolution

Take ownership of our paid search & shopping operation: a portfolio of 60+ Google Ads accounts across 6 brands and 35+ markets, with more launching every quarter. You'll work directly with the founder (a hands-on PPC specialist who will train you on our stack) and report to our CMO. Manage and...

• Payroll operational activities (3rd party vendor managed payrolls)
• Payroll accounting activities (postings, reconciliations, JE creations)