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• Responsibility as expert for Power Platform as a managed tool/service
• Development, support and maintenance of Power Platform solutions and connected services
• Driving SharePoint Online and Microsoft 365 migration, modernization, and transformation initiatives

• Defining and implementing group-wide HSE standards and strengthening a behavior-based safety culture
• Managing the group HSE audit program and incident investigation methodology
• Driving process safety and ATEX management across manufacturing sites

Architect access strategies including comprehensive funding, pricing, and reimbursement plans for product launches, line extensions, and digital solutions...

• Hiring top talent for the support team
• Mentoring team members
• Ensuring performance targets are exceeded
• Setting a high bar for service
• Fostering a team culture of excellence, engagement, and accountability
• Recruiting, mentoring, and managing a customer-facing support team

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• Leading a team of HR generalists providing first-line support to German-based employees
• Managing a diverse and high-impact portfolio including Employee Lifecycle Management, Compensation, Payroll, Time & Benefits, and Compliance

• Security reviews of projects as part of the internal security assessment process
• Advisory support to project teams from a security and compliance perspective
• Assessment of Kubernetes architectures and designs against internal security requirements

• Technical ownership of governance infrastructure supporting the GBS Digital Enablement organization
• Maintenance and continuous enhancement of governance infrastructure
• Ensuring reliability, scalability, governance and accuracy of tools, workflows, data structures and reporting solutions

• Management, maintenance, and growth of a portfolio of corporate clients with full budget responsibility
• Acquisition of new clients in line with ING’s targeting strategy
• Identification of business opportunities and delivery of tailored financial solutions

• Coordination with the Product Manager and multi-skillset team members to develop holistic product delivery plans
• Management of delivery plans for complex, high-impact technical projects

• Overseeing daily operations of the Customer Service department
• Facilitating resolution of complex customer needs
• Collaborating cross-functionally with Finance, Logistics, Sales, Marketing and other departments
• Implementing strategic initiatives to enhance customer experience

• Designing, implementing, testing, and optimizing reliable, efficient, and high-quality data pipelines
• Automating the extraction, loading and transformation of data from a wide variety of sources
• Developing solutions for the automated acquisition of data from source systems

• Overseeing a team of accountants responsible for accounting, month end close and reconciliations
• Evaluating efficiency and effectiveness of accounting processes
• Recommending and implementing changes to policies and processes to strengthen control environment

• Lead the day-to-day operations of the EMEA Credit Control & Collections team
• Drive cash collection performance and reduce overdue receivables
• Support the achievement of bad debt and order hold targets
• Monitor team performance through defined metrics and implement action plans

• Leadership and development of Knowledge Retention, Business Intelligence and tactical governance teams
• Ownership and continuous improvement of Customer Care process governance framework
• Oversight of process taxonomy and Promapp governance

• Overseeing daily operations of customer service team
• Facilitating resolution of complex customer needs
• Collaborating cross-functionally with Finance, Logistics, Sales, Marketing and other departments
• Implementing strategic initiatives to enhance customer experience
• Monitoring key performance metrics

• Issuing process guidance and operational directives for export processes
• Addressing process gaps, operational challenges, and compliance risks related to export transactions
• Acting as escalation point for complex or high-risk export orders

• Understanding, articulating, and implementing best practices related to area of expertise
• Contributing with financial accounting team(s)
• Demonstrating full understanding of the given Financial Accounting process(es) and drawing from best practices internally and externally

• Üzleti alkalmazások fejlesztése frontend- és backend-oldalon egyaránt
• Fejlesztési feladatok szakmai vezetése és megvalósítása
• Új technológiai megoldások és fejlesztési javaslatok beépítése különböző rendszerekbe
• Meglévő fejlesztések támogatása, hibák felderítése és javítása

• Timely resolution of incidents and escalations
• Leading responses to major incidents
• Overseeing efficient service request fulfillment
• Ensuring compliance with ITIL processes and organizational standards
• Collaborating with IT Operations, Engineering, and stakeholders