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Development and enhancement of the MSCI Index Development Platform and the IndexMetrics Real-Time application using modern software engineering practices, Python, Azure, and AI-assisted development tools...

• Consultant and technical expert on the Salesforce platform providing support to stakeholders and users
• Collaboration with experts from other areas to leverage Salesforce technologies through integrations

• Planning and overseeing all phases of projects including discovery, development, testing, deployment, and handover
• Managing scope, priorities, milestones, dependencies, resources, quality, timelines, and budgets
• Maintaining clear and timely communication with clients and internal teams

• Implementation and support of VB.NET based software solution
• Participation in the run and maintain team

• Act as the link between business stakeholders and technical teams translating business requirements into clear ServiceNow solutions
• Support clients in process analysis optimization and documentation in alignment with ServiceNow best practices

• Collaboration with senior product managers and other teams
• Support for new product development and product enhancements
• Coordination of product launch activities and client communications
• Support for client coverage organization including responding to client questions and assisting with training

Management and maintenance of the ServiceNow platform including CMDB, configuration, customization, integrations and platform related administration tasks...

• Stakeholder management with country controllers and business stakeholders
• Participation in transition of activities from local controllers or external providers into the COE
• Prioritization and planning of personal workload for timely and consistent delivery of close and reporting activities

• Owning the solution end to end for defined problems
• Designing, building, and shipping working software using AI agents
• Shaping the approach to solve problems using AI agents in parallel
• Directing several AI agents and rigorously reviewing their output

• Project management and scheduling of large-scale infrastructure projects with focus on schedule, cost, and quality
• Stakeholder management including coordination of interdisciplinary teams and management of interfaces between clients, authorities, and service providers

• Ownership and continuous improvement of the end-to-end sales operations process from quote creation through closed-won
• Identification and elimination of manual bottlenecks in the quote-to-cash process by designing and deploying intelligent automation and AI agents

• Motion design and production
• Leading motion design across brand touchpoints including social, digital campaigns, video, and event assets
• Developing concepts and storyboards before production starts
• Owning video editing for digital and content marketing from brief to final delivery

• Managing the project lifecycle delivery of Sustainability & Climate Corporate Solutions for the Corporates client segment
• Serving as the dedicated client liaison during each project engagement

• Supporting clients in making planning, construction, and operational processes more efficient and transparent through digital modeling technologies
• Implementing and establishing BIM standards
• Working actively with Autodesk Revit to create and coordinate models

• Contacting customers with outstanding invoices to secure timely payment
• Monitoring accounts receivable aging reports to prioritize collection efforts
• Assisting in resolving certain types of client disputes and discrepancies that are holding up payment

• Development, governance, deployment, and ongoing enhancement of liquidity analytics models and supporting infrastructure across asset classes
• Driving the analytics product lifecycle including prioritizing initiatives, influencing roadmap decisions, and ensuring successful deployment into production

• Development of thorough conceptual and practical understanding of MSCI analytics by applying them to realistic investment management problems
• Driving new sales and client adoption using understanding of MSCI analytics
• Establishment of model validation standards

• Issuing process guidance and operational directives for export processes
• Addressing process gaps, operational challenges, and compliance risks related to export transactions
• Acting as the escalation point for complex or high-risk export orders

• Management of customer relationships
• Driving process improvements
• Ensuring seamless order fulfillment
• Collaboration across multiple departments to resolve escalations
• Maintaining high service standards
• Contribution to organizational growth and success

• Issuing process guidance and operational directives for export processes
• Addressing process gaps, operational challenges, and compliance risks related to export transactions
• Acting as escalation point for complex or high-risk export orders