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Supervisory and administrative responsibility for development of staff members including hiring, performance development and annual review, disciplinary actions, mentor and counseling, personal development and career advancement and succession planning...

• Supporting the transition to a future fleet operating model across Europe
• Leading and supporting change initiatives
• Line managing a team of Fleet Coordinators
• Supporting consistent delivery across markets
• Reviewing and improving fleet policies, processes, and operational standards

• Nemzetközi csapat tagjaként hosszú távú tesztelési feladatok különböző projektekben
• Új automatizálási keretrendszer fejlesztése low-code tesztautomatizáláshoz
• A keretrendszer karbantartása, gondozása és folyamatos továbbfejlesztése
• Innováció és új technológiák aktív bevonása és alkalmazása

• Credit risk assessment and management
• Reporting unusual, non-standard events and requests to the team leader
• Providing daily operation support to the team leader and the assigned division
• Becoming familiar with each business unit’s processes to ensure effectivity and efficiency

• Leading a team of EMEA Talent Acquisition Partners in the People Support Solutions organization
• Providing services and support in the area of Recruiting and Talent Acquisition
• Coaching team members regarding their individual development and career plan

• Management, maintenance, and growth of a portfolio of corporate clients with full budget responsibility
• Acquisition of new clients in line with ING’s targeting strategy
• Identification of business opportunities and delivery of tailored financial solutions

• Team leadership of People Associates
• Setting goals and monitoring performance
• Running regular evaluations
• Ensuring team compliance with company policies and procedures
• Overseeing handling of HR inquiries from employees across multiple countries
• Acting as first escalation point for complex HR issues

• Építésvezetői feladatok ellátása, aktív helyszíni jelenlét és művezetés
• Anyagrendelések lebonyolítása, pontos mennyiségi számítások elvégzése
• Részlettervek készítése
• Kivitelezési folyamatok kézben tartása, napi prioritások és váratlan helyzetek hatékony kezelése

• Supervision of month end, quarter end and year end closing under US GAAP following financial standards and procedures of IFF
• Responsibility for US GAAP reporting following IFF corporate requests

• Respond to all incoming calls and handle guest requests, issues and complaints efficiently to deliver exceptional service and ensure high levels of guest satisfaction
• In charge of the departmental Knowcross system and make sure it is updated and used correctly

• Design and develop scalable Salesforce solutions across Sales Cloud, Service Cloud, and Health Cloud
• Build and enhance user experiences using Lightning Web Components and Aura Components

• Assisting in delivering engaging training sessions and workshops
• Supporting the development of IT courses with lead trainers and technical experts
• Creating and refining educational materials including exercises, tests, and case studies

• Issuing process guidance and operational directives for export processes
• Addressing process gaps, operational challenges, and compliance risks related to export transactions
• Acting as escalation point for complex or high-risk export orders

• Delivering engaging sessions to groups of students
• Providing mentorship and guidance to learners
• Designing and developing new IT courses from concept to completion
• Collaborating with technical experts
• Analyzing and aligning course content with skill requirements and candidate needs

• Pre-audit checks on invoices prior to issuance ensuring accuracy, contractual compliance, and billing quality
• Identification, investigation, and correction of non-billable or contract-violating charges in line with company procedures and approval guidelines

• Megrendelések kezelése és feldolgozása
• Belső folyamatok figyelemmel követése, határidő és kapacitás vizsgálat
• Projektek és feladatok nyomon követése, határidőre való teljesítés elősegítése
• Kapcsolattartás külső partnerekkel
• Szerződések és ajánlatok előkészítése
• Adatbázisok feltöltése és karbantartása

• Content ownership of process documentation, SOPs, and knowledge-base articles behind Merchant Operations workflows
• Training design and delivery of onboarding and upskilling programmes for internal operations teams and external BPO agents

• Develop, manage, and maintain detailed deployment schedules for field service personnel across multiple projects in the Europe region.
• Analyze project requirements, workload, and resource availability to create realistic and achievable staffing plans.

• Leading, coaching and developing a customer support team
• Owning the team's day-to-day operational delivery including workload, priorities, quality, customer experience and performance

• Security reviews of projects as part of the internal security assessment process
• Advisory support to project teams from a security and compliance perspective
• Assessment of Kubernetes architectures and designs against internal security requirements