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• Primary adviser on sales force effectiveness topics
• Ownership of segmentation and targeting cycles, customer universe and route-to-market updates
• Design and governance of the sales incentive plan including target setting, rules, settlement and performance monitoring

• Supporting the development, implementation, maintenance, and support of HR systems
• Implementing HR technology policies, processes, and solutions aligning with business goals
• Managing Oracle HCM system-related requests and upgrades

• Design Unified Communications solutions across multiple platforms and customers
• Create design documents such as High-Level Designs (HLDs), Low-Level Designs (LLDs), and call flow diagrams
• Gather customer requirements and translate them into clear technical designs

• Supervision of month end, quarter end and year end closing under US GAAP following financial standards and procedures of IFF
• Responsibility for US GAAP reporting following IFF corporate requests

• Leading day-to-day operation of a business support operations team in a global environment
• Ensuring reliable administrative processes
• Coordinating workload and prioritization of incoming requests
• Following up on open topics and escalations
• Monitoring team performance

• Marketing/incentive programme setup in a dedicated system (MPS2) including programme writing, testing and checking against original intent of business paper
• Communication with Marketing, Sales, Finance, Campaigns Management Teams to be aware of all key issues

• Architecture leadership for business systems transformation and platform migration
• Definition of migration architectures and transition states for business-critical applications
• Establishment of data synchronisation and system interoperability strategies

End-to-end administration for benefit plans including vendor implementation, annual open enrollments, billing processing, and routine data quality assurance...

• Overseeing a team of accountants responsible for accounting, month end close and reconciliations
• Evaluating efficiency and effectiveness of accounting processes
• Recommending and implementing changes to policies and processes to strengthen control environment

• Support and promote the delivery of EMEA and BSC strategic initiatives
• Ensure alignment of financial accounting activities with organisational goals and compliance requirements
• Lead end-to-end financial accounting processes, ensuring accurate and timely delivery in line with SLAs and KPIs

• Subject matter expert in large scope projects representing CMT Operations in product, training, learning and development, dealer query optimization (FR), MPS2 input quality, evidence check
• Development, documentation, testing, and coordination of process changes implementation

• Liaison with Ford of Europe PV Brand teams and NSC PV Product Marketing teams for product updates implementation
• Implementation of product marketing strategy including launches, in-cycle actions, and run-outs across Ford systems

• Leading PDO teams in building solutions and data products
• Bridging the gap between business requirements, complex data streams, and actionable AI/analytical solutions
• Managing the full project lifecycle from backlog grooming and agile coordination to technical delivery and operational deployment

• Liaison with Ford of Europe CV Brand teams and NSC CV Product Marketing teams for product update implementation
• Implementation of product marketing strategy including launches, in-cycle actions, and run-outs
• Preparation of different types of pricelists for FoE markets and NSCs

• Sales forecasting and production planning processes for a non complex vehicle line and markets
• Accurate and timely submission of sales requirements for responsible market(s) and models to support the Ford of Europe Production planning process

• Development of deep understanding of VISTA and VMACS order-to-delivery systems to support European Ford Dealer Council projects
• Understanding current business processes and designing the desired future-state process
• Definition of requirements to deliver the future state and building the project plan

• Leading a cross-functional Product Driven Organization team in building advanced analytics and cloud-native data products in the EU Sales and CO2 Compliance domain
• Bridging the gap between complex statistical modeling, cloud architecture, and strategic senior executive decision-making

• Leading a team of 10+ Customer Service Representatives supporting German-speaking customers
• Ensuring successful day-to-day operation of the team across inquiries, quotations, customer administration and master data activities

• Management, maintenance, and growth of a portfolio of corporate clients with full budget responsibility
• Acquisition of new clients in line with ING’s targeting strategy
• Identification of business opportunities and delivery of tailored financial solutions

• Leading a high-performing HR operations team
• Ensuring efficient, customer-focused service delivery
• Team leadership
• Workload management
• Coaching and performance optimization
• Driving process improvements, compliance, and operational excellence
• Building, leading and managing a strong and collaborative team