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Anti-Money Laundering (AML)/Customer Due Diligence (CDD) reviews and investigative analysis on all new and existing client instructions...

• Data entry of unstructured property data
• Creation of new databases with defined collection criteria and quality standards
• Definition and setup of KPIs for data accuracy and completeness
• Assistance with ad-hoc data and analysis requests

• Supporting execution and continuous enhancement of the SOX 404 compliance program
• Documenting and testing business process controls
• Identifying control deficiencies
• Monitoring remediation activities
• Partnering with control owners to ensure compliance with SOX requirements

Anti-Money Laundering (AML) and Customer Due Diligence (CDD) reviews and investigative analysis on all new and existing client instructions...

• Establish data feeds with custodian banks, data vendors, and other service providers
• Support senior leadership, clients, and the broader Data Team in executing analyses and providing data-driven answers to questions
• Fully automate and centralize existing data integration processes

• Revenue recognition accounting across subscription and transactional product streams in accordance with ASC 606
• Assessment of new and amended contracts and determination of appropriate accounting treatment

• Providing exceptional support via live chat
• Supporting the full customer journey
• Collaborating with cross-functional teams
• Improving internal processes
• Tracking progress through CSAT scores, quality audits, and productivity metrics

• Responsibility for the success of the daily operations of the Italy/Spain Dispatch team
• Cross-functional communication with Finance, Logistics, Warehouse, Field Service, Technical Service, Regulatory, Legal, Sales, Marketing and Quality Systems

• Supporting the service delivery management processes
• Managing work order administration
• Creating and follow-up work orders in the system
• Dispatching service internally and to 3rd party service providers
• Scheduling 3rd party services and maintaining requirements and service dates

• Completion of tax returns due by jurisdiction deadlines
• Help in tax research, tax law and regulations to support client or supervisor

• Preparation and leading of FIT-to-Template and scoping workshops for Financial Compliance
• Liaison with local affiliate Finance stakeholders for the implementation of Financial Compliance requirements
• Contribution to Change Impact Assessments

• Customer support for corporate credit cards and Concur expense management
• Ticket and case management with efficient Help Desk ticket resolution
• System administration within the Concur system
• SLA and KPI compliance with adherence to Service Level Agreements, KPIs, and Standard Operating Procedures

• Development and operation of the product in an engineering team
• Production deployments
• Cloud automation
• Monitoring and alerting
• Incident management and post-incident analysis
• Identification and troubleshooting of platform issues

• Üzleti alkalmazások fejlesztése frontend- és backend-oldalon egyaránt
• Fejlesztési feladatok szakmai vezetése és megvalósítása
• Új technológiai megoldások és fejlesztési javaslatok beépítése különböző rendszerekbe
• Meglévő fejlesztések támogatása, hibák felderítése és javítása

• Design enterprise Data & AI strategies that use Data & Generative AI to drive real business growth
• Translate complex business needs into clear AI solutions that deliver value
• Act as a trusted advisor to C-level leaders on AI adoption, regulations, and ROI

• Support the day-to-day information security activities of the organization
• Assist the Information Security team in coordinating security-related activities with IT, Development, and other business units

• Ensuring high availability and stable operations
• Monitoring systems and handling alerts
• Opening, managing and coordinating incidents
• Executing planned maintenance tasks
• Keeping contact with providers and internal technical teams
• Troubleshooting application issues and outages using documentation

• Leadership, coaching and development of a German-speaking Customer Operations team
• Acting as operational escalation point for complex customer and order-related issues
• Monitoring operational performance, KPIs and service levels
• Driving continuous improvement

• Managing the process for enquiries and complaints to resolution without managerial support
• Dealing with sophisticated customer requirements efficiently and professionally as per the service level agreement
• Maintaining daily customer service reports

• Helping clients ensuring their IT systems, processes, and operations align with leading professional standards, industry frameworks, and regulatory requirements
• Acting as a subject matter expert on both local and international IT audit and cybersecurity consulting projects