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• Management, maintenance, and growth of a portfolio of corporate clients with full budget responsibility
• Acquisition of new clients in line with ING’s targeting strategy
• Identification of business opportunities and delivery of tailored financial solutions

• Leading a high-performing HR operations team
• Ensuring efficient, customer-focused service delivery
• Team leadership
• Workload management
• Coaching and performance optimization
• Driving process improvements, compliance, and operational excellence
• Building, leading and managing a strong and collaborative team

• Effective implementation of the International pay plan and incentives to deliver business objectives
• Proactive recommendation of incentivisation to deliver product MTP targets
• Ensuring consistency across partnership and channel in different Regions and Verticals

Performing tasks related to the position....

• Team leadership of a team of approximately 10 People Associates
• Setting goals, monitoring performance, and running regular evaluations
• Ensuring the team follows company policies and procedures
• Overseeing handling of HR inquiries from employees across multiple countries

• Responding to immediate security threats on BT and commercial networks globally
• Working in a 24x7 Cyber Security Operation Centre environment
• Detecting, analysing, and responding to cybersecurity incidents using technology and processes

• Architecture leadership for business systems transformation and service operations
• Definition of strategic architecture direction across telecom BSS, service operations, Salesforce Communications Cloud, ServiceNow and enterprise integration domains

• Design Unified Communications solutions across multiple platforms and customers
• Create design documents such as High-Level Designs (HLDs), Low-Level Designs (LLDs), and call flow diagrams
• Gather customer requirements and translate them into clear technical designs

• A csoport tevékenységének hatékony menedzselése
• Könyvelő munkatársak munkájának irányítása
• Könyvelő munkatársak munkájának ütemezése
• Eredményes ügyfélkapcsolatok kialakítása
• Folyamatos kapcsolattartás az ügyfelekkel
• Tanácsadás nyújtása az ügyfelek részére

• Műszaki portfólió menedzselés ingatlanportfólió műszaki fejlesztési, beruházási és üzemeltetés-támogatási feladatainak
• Beruházási munkák tervezése, előkészítése és döntéselőkészítő anyagok készítése az ingatlanportfólióhoz kapcsolódóan

• Administration, configuration, and maintenance of Microsoft Dynamics 365 Business Central and Dynamics 365 CRM platforms
• Collaboration with various departments to gather business requirements and deliver tailored Dynamics 365 solutions

• Respond to all incoming calls and handle guest requests, issues and complaints efficiently to deliver exceptional service and ensure high levels of guest satisfaction
• In charge of the departmental Knowcross system and make sure it is updated and used correctly

• Issuing process guidance and operational directives for export processes
• Addressing process gaps, operational challenges, and compliance risks related to export transactions
• Acting as the escalation point for complex or high-risk export orders

• Subject matter expert in large scope projects representing CMT Operations in product, training, learning and development, dealer query optimization, MPS2 input quality, evidence check
• Development, documentation, testing, and coordination of process changes implementation

Workplace and operations management including overseeing day-to-day office operations, managing supplies and mail, supporting office moves, renovations, and expansions...

• Salesforce development and solution delivery
• Design and implementation of scalable Salesforce solutions across Sales Cloud, Service Cloud, and Health Cloud
• Building and enhancing user experiences using Lightning Web Components and Aura Components

Quality representative responsible for all QMS related and operational quality activities and issues relating to the commercial business...

• Liaison with Ford of Europe PV Brand teams and NSC PV Product Marketing teams to support product updates implementation
• Implementation of product marketing strategy including launches, in-cycle actions, and run-outs across Ford systems

• Tracking competitor products, pricing, features, and market activity
• Monitoring automotive news, trends, and new product launches
• Analyzing competitor pricing and identifying opportunities for Ford
• Updating and maintaining market and competitor data
• Working with Ford of Europe, Brand, and Pricing teams

• Managing customer requests across various channels and platforms
• Investigating and understanding the root causes of customer inquiries
• Documenting all customer interactions to track activities effectively
• Inputting data into Ford systems as required