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• Overseeing the full lifecycle of assigned Workfront tickets from intake to closure
• Reviewing ticket briefs and clarifying missing or unclear information with stakeholders
• Assigning designers based on availability and expertise

Supporting and managing Roche activities related to Roche digital ecosystems and other connected platforms, channels, integrations and tools...

• Execution of end-to-end digital marketing campaigns for global events and congresses
• Creation, updating, and localization of high-quality digital assets including webpages, email campaigns, social media posts, and sales enablement materials

• End-to-end orchestration of campaign content delivery across all channels and request types
• Coordination between global and local teams for affiliate digital campaign content needs, insights, and learnings
• Contribution to global and local content delivery

• Supervision of month end, quarter end and year end closing under US GAAP following financial standards and procedures of IFF
• Responsibility for US GAAP reporting following IFF corporate requests

• Understanding, articulating, and implementing best practices related to area of expertise
• Contributing with financial accounting team(s)
• Demonstrating full understanding of the given Financial Accounting process(es) and drawing from best practices internally and externally

• Establishing and leading day-to-day operation and management
• Driving operational excellence to achieve the objectives of the Global Business Line
• Leading a team of specialists
• Inspiring and shaping the future of the organization
• Coaching and fostering the development of Business Line members

• Learning system data maintenance activities
• Contribution to continuous improvement of People Support Solutions delivery
• Project management support covering planning, implementation, and execution phases
• Development and management of critical stakeholder relationships and communications

Maintaining and supporting daily activities of the Travel and Expense and Company Card expenses associated with the Roche Global Credit card programs...

• Understanding and defining BSC PTP business strategy and owning EMEA PTP process design
• Initiating and/or approving changes in EMEA process framework, design and documents
• Owning the control designs, approving deviations, and ensuring design effectiveness

• Financial reporting and consolidation in line with IFRS
• Planning cycle ownership including budgets, forecasts, and Medium-Term Plans
• Support and contribution to senior leadership reviews
• Management of month-end close activities

• Development, customization, and maintenance of ServiceNow applications, modules, and integrations
• Collaboration with cross-functional teams to understand business requirements and translate them into technical solutions

• First point of contact for customer-reported technical issues and service requests
• Triage and assign incidents
• Track progress and ensure timely resolution based on SLA targets
• Keep users and internal teams informed with clear and timely updates

• First point of contact for customer-reported technical issues and service requests
• Triage and assign incidents
• Track progress and ensure timely resolution based on SLA targets
• Keep users and internal teams informed with clear and timely updates

• Ownership of sales and marketing automation technology solution in the Global Digital Hub
• Execution of digital marketing technology projects
• Following and improving existing processes and procedures
• Identification of opportunities and gaps on projects

• Support of global processes in the area of SAP authorization concepts
• Support SAP end-users with resolving authorization issues
• SAP access management support for missing or locked users
• Access management support for missing role or job function assignment

• Support AP invoice booking and invoice resolution
• Managing and executing regular reporting tasks
• Working together closely with the Accounts Payable department

• Assessment of compliance of employee expense claims against company policies, procedures and external regulatory requirements
• Verification of T&E expense claims from VAT point of view
• Documentation of compliance assessment activities in SAP Concur during claim processing

• Ownership of account and commercial strategy
• Building executive-level trust
• Orchestration of pre-sales and upsales
• Management of financial health
• Leadership of the account leadership team
• Shaping communication flows
• Definition of success criteria
• Shaping the account's internal identity

• Leading, mentoring, and developing a specialized System Engineering team
• Building a strong and collaborative team culture across different specialist fields
• Managing team capacity, workload, and resource allocation
• Contributing to recruitment, onboarding, performance management, and succession planning