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• Onboarding new clients into the system with written resources
• Adding new inquiries to the CRM and matching them with the right sales representative
• Ensuring data accuracy in the CRM by logging every interaction and keeping client information up to date

• Managing a portfolio of key customer accounts with focus on upsell and retention
• Driving retention and growth among customers by understanding their business needs
• Managing handover process from the Sales team of newly closed deals
• Increasing assignment rate in existing customer portfolio

• Driving strategic transformation initiatives
• Partnering with operations leaders, digital enablement teams, PMO, and cross-functional stakeholders
• Identifying transformation opportunities
• Designing future-state processes
• Leading implementation initiatives

• Design lean and efficient operational structures for collaboration across factories and countries
• Collaboration with regional sales team to develop competitive bid strategies and optimized business models

• Development of complex global category strategies
• Guidance of cross-functional teams to optimize spend
• Enhancement of supplier relationships
• Delivery of continuous improvement
• Development and execution of multi-year sourcing strategies
• Negotiation of global agreements

• End-to-end management of modern data platform implementations built on Databricks
• Running all scrum ceremonies for data engineering and data science teams
• Tracking budgets and optimizing compute costs
• Managing technical risks such as data quality and pipeline bottlenecks

• Management of customer orders throughout the order fulfillment lifecycle
• Processing of customer orders, order changes and customer master data requests using ERP and CRM systems
• Monitoring of open orders and proactive communication of updates to customers and internal stakeholders

• Coordination between cross-functional, geographically distributed project teams
• Handling interdependencies and supporting lead project governance bodies and project workstreams
• Collaboration with team members for timely and excellent execution of programs across departments and businesses

• Facilitation of transformational change and continuous improvement across the organization
• Leading the implementation of Practical Process Improvement (PPI) Business System
• Partnering with business leaders to establish and mature lean management practices

• Development of complex global category strategies
• Guidance of cross-functional teams to optimize spend
• Enhancement of supplier relationships
• Delivery of continuous improvement
• Development and execution of multi-year sourcing strategies
• Negotiation of global agreements

• Automatizált UI és end-to-end tesztek fejlesztése webalkalmazásokhoz
• Automatizált UI és end-to-end tesztek karbantartása webalkalmazásokhoz
• Automatizált UI és end-to-end tesztek stabilizálása webalkalmazásokhoz
• Webes tesztautomatizálási keretrendszerek használata és továbbfejlesztése

• Design and execution of inbound sales strategies
• Driving lead conversion through effective sales approaches and funnel management
• Building, documenting, and continuously improving scalable sales processes
• Managing and maintaining the sales pipeline in the CRM

• Generating new business opportunities
• Managing customer relationships through phone and email communications
• Creating sales quotes
• Preparing quote lines with interface to SE and SSRs for compatibility
• Ensuring bill of material validity
• Ensuring relation with systems

• Administration and maintenance of opportunities and leads in Magenta-Force (Salesforce)
• Creation and processing of internal sales support orders using workflow tools (e.g. ZDF)
• Supporting the sales organization throughout the opportunity lifecycle

• Guidance and development of a customer care organization
• Delivery of exceptional service to customers including order entry, order fulfillment, and complaints resolution activities
• Support of operational excellence
• Creation of a culture of continuous improvement and innovation

• Designing, implementing, testing, and optimizing reliable, efficient, and high-quality data pipelines
• Automating the extraction, loading and transformation of data from a wide variety of sources
• Developing solutions for the automated acquisition of data from source systems

• Üzleti alkalmazások fejlesztése frontend- és backend-oldalon egyaránt
• Fejlesztési feladatok szakmai vezetése és megvalósítása
• Új technológiai megoldások és fejlesztési javaslatok beépítése különböző rendszerekbe
• Meglévő fejlesztések támogatása, hibák felderítése és javítása

Strengthening the digital capabilities of Roche globally by supporting central initiatives with Social Media Management, Brand Support, Digital Publishing Services, Marketing Automation, Copywriting and Creative Design...

Design of custom objects, custom fields, pick list, role based page layouts, workflow alerts and actions, validation rules, approval processes, custom tabs, custom reports, report folders, report extractions to various formats, design of Visualforce pages, record types, dashboards, and email...

• Lead large, complex infrastructure programs from strategy and planning through implementation and operational transition
• Translate business and technology priorities into executable roadmaps, program plans, milestones, and measurable outcomes