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Performing tasks related to the position....

• Design, implement, and manage Azure cloud infrastructure to support Databricks and data platform workloads
• Build and maintain Azure resources including Resource Groups, VNets, Key Vaults, Storage Accounts, and Azure Active Directory (AAD) integrations

• Implementation, configuration, and optimization of SAP eWM solutions in S/4HANA
• Driving global rollout activities including fit-to-standard workshops, template localization, testing, and deployment
• Collaboration with MM, SD, TM, and PP teams on end-to-end logistics flows

• Implementation of new or maintenance of existing solutions specialized in one or more SAP modules
• Provision of functional expertise, guidance, and instruction on SAP processes
• Proposal, configuration and testing of business solutions according to requirements

• Complex programming, testing and debugging functions related to the implementation of SAP modules
• Understanding requirements from provided functional designs and transforming them into technical designs
• Keeping contact with clients, functional teams, and designers

• Design and build scalable, reusable frameworks and services for data ingestion, transformation, and processing
• Develop and maintain the platform’s core capabilities such as orchestration, data quality validation, and schema management tools

• Design, build, and maintain CI/CD pipelines
• Embed observability, automation, and reliability practices early in the development lifecycle
• Drive initiatives around Infrastructure as Code (IaC) using tools like Terraform and Kubernetes manifests

• Support planning, execution, and launch of multi-channel CRM campaigns using Braze or other CRM platforms
• Build and implement campaign setups within the CRM tool, including targeting and segmentation logic
• Support personalization and testing setups under guidance of Senior Campaign Managers

• First point of contact for customer-reported technical issues and service requests
• Triage and assignment of incidents, tracking progress and ensuring timely resolution based on SLA targets
• Keeping users and internal teams informed with clear and timely updates

• First point of contact for customer-reported technical issues and service requests
• Triage and assignment of incidents
• Tracking progress and ensuring timely resolution based on SLA targets
• Keeping users and internal teams informed with clear and timely updates

Providing exceptional customer service to external customers and internal stakeholders across export order management, logistics coordination, shipping administration, quotations, and master data maintenance...

• Planning and coordinating field service operations
• Serving as primary liaison between field service teams, customers, and external stakeholders

Advising FAO internal and external clients, employees, transaction initiators, approvers and managers in processing Procure to Pay, Finance, Travel and HR transactions in the FAO Global Resource Management System (ORACLE) and advising on associated FAO rules and procedures...

• Design, build, and launch AI and generative AI solutions
• Create scalable data pipelines and model deployment workflows
• Develop large-language-model and multi-agent products
• Set up automated testing, deployment, monitoring, and improvement

• Architecture leadership for business systems transformation and service operations
• Definition of strategic architecture direction across telecom BSS, service operations, Salesforce Communications Cloud, ServiceNow and enterprise integration domains

• Driving strategic technology leadership and digital transformation
• Working across IT strategy, process improvement, architecture planning, M&A IT due diligence projects
• Assessing client needs through data gathering, stakeholder interviews, and structured analysis

• Ownership of defined project workstreams
• Planning activities and coordinating team efforts
• Ensuring high-quality delivery
• Supporting engagement planning including defining scope and managing timelines

• Administration, configuration, and maintenance of Microsoft Dynamics 365 Business Central and Dynamics 365 CRM platforms
• Collaboration with various departments to gather business requirements and deliver tailored Dynamics 365 solutions

• Design and build CI/CD pipelines at enterprise scale
• Build and maintain a catalogue of reusable, pre-approved infrastructure modules and deployment patterns
• Work with containerization and orchestration
• Set up observability including logging, metrics, tracing

• Design landing zones, network topology (hub-spoke, transit gateway), and identity/federation models across AWS, Azure, and/or GCP
• Define infrastructure-as-code patterns (Terraform, Bicep/ARM, CloudFormation, or Pulumi) that other teams build on
• Design for HA/DR, resilience, and multi-region setups