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• Delivering a seamless, positive experience for customers across multiple communication channels
• Resolving service requests and incidents with proper classification, assignment, tracking, documentation, and follow-up

• Development and ownership of process training materials for assigned portfolios using the Assima authoring tool
• Maintenance and continuous updates of existing training assets across Product Increment cycles
• Quality assurance and governance of training assets to meet ASPIRE standards

Maintaining and supporting daily activities of the Travel and Expense and Company Card expenses associated with the Roche Global Credit card programs...

• Security reviews of projects as part of the internal security assessment process
• Advisory support to project teams from a security and compliance perspective
• Assessment of IMS architectures and designs (VoLTE/VoWiFi/5G IMS) against internal security requirements

• Management of Cornerstone sessions
• Management of SHE quarterly reports
• Support of finance training and exams
• Processing of study contracts via DocuSign
• Welcoming new joiners in person
• Guidance of interns with paperwork
• Coordination of thesis writing approval workflow
• Handling of vendor registrations

• Playing an active part in the life cycle of digital solutions roadmap
• Owning and executing digital projects to enable relevant stakeholders' accountability for business outcomes
• Identifying areas for improvements, process changes and best practices
• Providing training

• Writing system tests
• Executing system tests
• Evaluating system tests
• Writing integration tests
• Executing integration tests
• Updating integration tests
• Taking part in E2E testing
• Cooperating with teams from partner systems
• Managing regression tests
• Reviewing tests
• Writing documentation
• Log analysis

• Determination of project objectives based on contract and contract documentation
• Revision and measurement of project completion
• Monitoring of quality of delivered services
• Supervision and quality control of works according to design documentation and building permit

• Ipari létesítmények tartószerkezetének tervezése koncepciótól a kivitelezési tervdokumentációig
• Épületek és berendezések tartószerkezetének tervezése koncepciótól a kivitelezési tervdokumentációig
• Koordinációs meetingeken való részvétel
• Közeli együttműködés más szakágakkal

• Supervision of electrical works according to design documentation and building permit
• Responsibility for overseeing electrical works package as per requirements of Hungarian building code
• Cooperation with design team to follow design progress and assist on design optimization

• Establishing and leading day-to-day finance technical support
• Driving operational excellence to achieve the objectives of the Global Product Line
• Leading a team of finance business and system analysts
• Inspiring and shaping the future of the organization as a people manager

• Coordination of complete, stringent and timely finance and accounting tasks
• Leadership of people management activities including goal setting, recruitment, and performance evaluation
• Ensuring service quality in the responsible area
• Proactive and constructive management of change initiatives

• Coordination of subchapter operations
• Onboarding and mentoring of team members
• Ensuring team proficiency in executing high-impact digital campaigns
• Providing strategic vision and direction
• Optimizing processes
• Managing escalations
• Ensuring seamless coordination among teams to achieve organizational goals

• Issuing process guidance and operational directives for export processes
• Addressing process gaps, operational challenges, and compliance risks related to export transactions
• Acting as the escalation point for complex or high-risk export orders

• Management of production projects end-to-end from briefing to delivery across multiple markets
• Building and overseeing production budgets with financial control and transparency
• Organization and coordination of shoots and post-production workflows

• Leading a team of HR generalists providing first-line support to German-based employees
• Managing a diverse and high-impact portfolio including Employee Lifecycle Management, Compensation, Payroll, Time & Benefits, and Compliance

• Leading, coaching and developing a French-speaking Order Fulfillment team
• Fostering a collaborative and high-performing culture
• Coaching team members through regular feedback, performance conversations and development planning

• Processing General Ledger bookings and other local requests
• Clearing customer and General Ledger accounts
• Contributing to month-end closing tasks
• Providing help to other team members in need of assistance due to workload

• Driving regional benefits strategy
• Leading a high-performing regional benefits team
• Ensuring design and delivery of compliant, financially sustainable benefits
• Collaborating with local HR, procurement, finance, and business leaders
• Aligning team with corporate frameworks and business strategy

• Support and promote the delivery of EMEA and BSC strategic initiatives
• Ensure alignment of financial accounting activities with organisational goals and compliance requirements
• Lead end-to-end financial accounting processes, ensuring accurate and timely delivery in line with SLAs and KPIs