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Architect access strategies including comprehensive funding, pricing, and reimbursement plans for product launches, line extensions, and digital solutions...

• Leading, coaching and developing a customer support team
• Owning the team's day-to-day operational delivery including workload, priorities, quality, customer experience and performance

• Recruitment and mentoring of a customer-facing support team
• Management of a customer-facing support team
• Provision of regular feedback and performance reviews
• Leadership by example in customer interactions
• Setting ambitious service targets

• Security reviews of projects as part of the internal security assessment process
• Advisory support to project teams from a security and compliance perspective
• Assessment of Kubernetes architectures and designs against internal security requirements

• Security reviews of projects as part of the internal security assessment process
• Advisory support to project teams from a security and compliance perspective
• Assessment of IMS architectures and designs (VoLTE/VoWiFi/5G IMS) against internal security requirements

• Implementing and coordinating overarching projects and initiatives across EMEA HR Operations at country and/or regional level including defining, maintaining and continuously enhancing standard processes
• Global project involvement to represent EMEA specific insights and perspectives

• Design, operation and further development of OpenStack-based services on the T Cloud Public Platform in the network area
• Planning and driving automation using common automation frameworks
• Further development of the physical and virtual network architecture taking IT security aspects into account

• Management of People & Culture (HR) projects globally or regionally
• Taking complex projects from original concept through completion
• Creation and maintenance of detailed work plans, resource plans and budget
• End to end responsibility for project execution using suitable methodology

• First-level support for software and hardware incidents and service requests across Mac, Windows, Microsoft Office, and Google environments
• Engagement with users across multiple channels including phone, chat, and self-service portal
• Escalation of critical situations to ensure swift resolution

• Automatizált UI és end-to-end tesztek fejlesztése webalkalmazásokhoz
• Automatizált UI és end-to-end tesztek karbantartása webalkalmazásokhoz
• Automatizált UI és end-to-end tesztek stabilizálása webalkalmazásokhoz
• Webes tesztautomatizálási keretrendszerek használata és továbbfejlesztése

• Executing system data maintenance and administrative activities in Cornerstone and relevant learning management systems
• Providing non-systems related learning process support

• Performing healthcare compliance monitoring activities on behalf of Local Compliance Officers
• Reviewing interactions with Healthcare Professionals and Organizations based on a predefined checklist
• Documenting policy violations or non-compliant behavior

• Lead intake, triage, and prioritization of Enterprise Web Product requests
• Advise stakeholders on the effective use of Enterprise Web Product functionalities and best practices
• Act as the main liaison between BPOs, internal requestors, IT/technical teams, and external partners

• Providing support, insight and explanation on HR systems
• Advisory and administrative activities in one or more main area of HR business processes and employee lifecycle events
• Providing customer service on HR related activities such as inquiry resolution, request management, and troubleshooting

• Technical ownership of governance infrastructure supporting the GBS Digital Enablement organization
• Maintenance and continuous enhancement of governance infrastructure
• Ensuring reliability, scalability, governance and accuracy of tools, workflows, data structures and reporting solutions

• Management, maintenance and growth of a portfolio of corporate clients with full budget responsibility
• Acquisition of new clients in line with ING’s targeting strategy
• Identification of business opportunities and delivery of tailored financial solutions

• Support the Group Treasury financial reporting process
• Assist in the preparation of the Group Annual Report including disclosures
• Create and submit journals
• Produce management reporting documents
• Operate controls effectively
• Liaise with Internal and External Auditors and other Group Finance teams

• Management of c. a32bn of revenue and c. a30.3bn of EBITDA
• Management of complexity of 215 legal entities with financial responsibility for geographies and verticals

• Design Unified Communications solutions across multiple platforms and customers
• Create design documents such as High-Level Designs (HLDs), Low-Level Designs (LLDs), and call flow diagrams
• Gather customer requirements and translate them into clear technical designs

• Designing, implementing, testing, and optimizing reliable, efficient, and high-quality data pipelines
• Automating the extraction, loading and transformation of data from a wide variety of sources
• Developing solutions for the automated acquisition of data from source systems