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• Részvétel a vállalat működésével kapcsolatos KPI-ok kidolgozásában, nyomon követésében és továbbfejlesztésében
• CRM rendszerekben rendelkezésre álló ügyfél- és értékesítési adatok elemzése
• Törzsvásárlói programok, ügyfélszegmentációk és vásárlói életciklusok elemzése

• Generating sales quotes
• Preparing quote lines with interface to SE and SSRs for compatibility
• Ensuring bill of material validity
• Ensuring relation with systems
• Submitting and collecting scenario and discount approvals
• Reviewing and advising changes for approval justification written by sales

• Guidance and development of a customer care organization
• Delivery of exceptional service to customers including order entry, order fulfillment, and complaints resolution activities
• Support of operational excellence
• Creation of a culture of continuous improvement and innovation

• Administration and maintenance of opportunities and leads in Magenta-Force (Salesforce)
• Creation and processing of internal sales support orders using workflow tools (e.g. ZDF)
• Supporting the sales organization throughout the opportunity lifecycle

• Networking to develop new sales opportunities in the academic field
• Sales of tailor made cutting-edge technology in the field of multiphoton microscopy
• Managing customer relationships
• Contacting research institutes abroad
• Giving oral presentations about products and solutions in front of large audiences

• Designing, implementing, testing, and optimizing reliable, efficient, and high-quality data pipelines
• Automating the extraction, loading and transformation of data from a wide variety of sources
• Developing solutions for the automated acquisition of data from source systems

• Kialakítás és képviselet a Digital Paid Squad termékvíziójának, célrendszerének, roadmapjének és értékalapú backlogjának
• Vezetés és összehangolás a PPC, programmatic, data, content és product kompetenciákat egyesítő cross-functional squad működésében

• Üzleti alkalmazások fejlesztése frontend- és backend-oldalon egyaránt
• Fejlesztési feladatok szakmai vezetése és megvalósítása
• Új technológiai megoldások és fejlesztési javaslatok beépítése különböző rendszerekbe
• Meglévő fejlesztések támogatása, hibák felderítése és javítása

Strengthening the digital capabilities of Roche globally by supporting central initiatives with Social Media Management, Brand Support, Digital Publishing Services, Marketing Automation, Copywriting and Creative Design...

• End-to-end delivery of complex strategic projects
• Development of CRM strategies, audience mapping frameworks, and customer journey recommendations
• Application of DCO (Dynamic Creative Optimization) expertise to support campaign and personalization strategies

• Support delivery of finance projects
• Lead workstreams
• Gather and analyze information
• Develop actionable recommendations
• Work in a high performing project team helping clients to achieve or build efficient financial processes in the financial services industry

Design of custom objects, custom fields, pick list, role based page layouts, workflow alerts and actions, validation rules, approval processes, custom tabs, custom reports, report folders, report extractions to various formats, design of Visualforce pages, record types, dashboards, and email...

• Execution of end-to-end digital marketing campaigns for global events and congresses
• Creation, updating, and localization of high-quality digital assets including webpages, email campaigns, social media posts, and sales enablement materials

• Digitális szolgáltatások értékesítése AI-alapú vállalati folyamatdigitalizáció területén
• Digitális szolgáltatások értékesítése adatvezérelt logisztika és operációk területén
• Digitális szolgáltatások értékesítése adatkezelési és elemzési szolgáltatások területén

• Active partnership with sales and project managers to estimate, design, develop and deliver solutions
• Continuous communication with domain experts and product owners to understand core business needs and goals to synthesize requirement and quality standards

• Installation, configuration, and testing of the Roche IT portfolio
• Provision of high-level technical support for the systems and solutions of the RIS Portfolio
• Software upgrades and system adjustments
• Verification and approval of the operational quality of all system equipment

• Architect and implement scalable AI/ML solutions on Azure or GCP
• Design and build AI solutions for sales use cases such as automated RFP/RFI ingestion, classification, and response generation
• Design and build AI solutions for intelligent document understanding

• Leadership and coaching of a German-speaking Customer Operations team based in Budapest
• Operational escalation point for complex customer and order-related issues
• Monitoring of operational performance, KPIs and service levels with continuous improvement

Providing exceptional customer service to external customers and internal stakeholders across export order management, logistics coordination, shipping administration, quotations, and master data maintenance...

• Design lean and efficient operational structures for collaboration across factories and countries
• Collaboration with regional sales team to develop competitive bid strategies and optimized business models