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• Management of product roadmap
• Prioritization of team backlog in alignment with ART Backlog
• Determination of Agile team capacity allocation
• Prioritization of issue resolution
• Coordination of User Stories
• Ensuring approval against Definition of Done
• User story definition and acceptance criteria

• Support for automation project preparation and end-to-end delivery
• Facilitation of process improvement and automation use case identification
• Partnership with business teams to identify process bottlenecks and system friction
• Creation and maintenance of comprehensive project documentation

• Építésvezetői feladatok ellátása, aktív helyszíni jelenlét és művezetés
• Anyagrendelések lebonyolítása, pontos mennyiségi számítások elvégzése
• Részlettervek készítése
• Kivitelezési folyamatok kézben tartása, napi prioritások és váratlan helyzetek hatékony kezelése

Drive and facilitate end-to-end compliance process management for Healthcare Professional (HCP), Key Opinion Leader (KOL), and Patient Organization engagements across global structures...

• Commitment to service level agreement for undisturbed business activities
• Ensuring technological architecture meets user requirements
• Supporting data maintenance related queries including data quality, lifecycle management and monitoring

• Effective implementation of the International pay plan and incentives to deliver International business objectives
• Proactive recommendation of incentivisation to successfully deliver product MTP targets
• Ensuring consistency across partnership and channel in different Regions and Verticals

• Issuing process guidance and operational directives for export processes
• Addressing process gaps, operational challenges, and compliance risks related to export transactions
• Acting as escalation point for complex or high-risk export orders

• Design and develop scalable Salesforce solutions across Sales Cloud, Service Cloud, and Health Cloud
• Build and enhance user experiences using Lightning Web Components and Aura Components

• Megrendelések kezelése és feldolgozása
• Belső folyamatok figyelemmel követése, határidő és kapacitás vizsgálat
• Projektek és feladatok nyomon követése, határidőre való teljesítés elősegítése
• Kapcsolattartás külső partnerekkel
• Szerződések és ajánlatok előkészítése
• Adatbázisok feltöltése és karbantartása

• Partnership with GBS Operations leadership and Global Process Owners to prioritize digital initiatives
• Oversight of digitalization efforts for SSC workstreams (R2R, P2P, Customer Care, O2C)
• Partnership with Global Process Owners to drive development pipeline for workstreams

• First-level support for software and hardware incidents and service requests across Mac, Windows, Microsoft Office, and Google environments
• Engagement with users across multiple channels including phone, chat, and self-service portal
• Escalation of critical situations to ensure swift resolution

• Develop, manage, and maintain detailed deployment schedules for field service personnel across multiple projects in the Europe region.
• Analyze project requirements, workload, and resource availability to create realistic and achievable staffing plans.

• Leading, coaching and developing a customer support team
• Owning the team's day-to-day operational delivery including workload, priorities, quality, customer experience and performance

• Support and assist PDRL colleagues to accomplish tasks in meeting deadlines to achieve the project, team and departmental goals
• Gradually assume responsibility for agreed tasks under supervised coaching and tutoring
• Prepare regulatory labeling packages in collaboration with the other teams

• Security reviews of projects as part of the internal security assessment process
• Advisory support to project teams from a security and compliance perspective
• Assessment of Kubernetes architectures and designs against internal security requirements

• Commitment to service level agreement for undisturbed business activities
• Ensuring technological architecture meets user requirements
• Supporting data maintenance related queries including data quality, lifecycle management and monitoring

• Security reviews of projects as part of the internal security assessment process
• Advisory support to project teams from a security and compliance perspective
• Assessment of IMS architectures and designs (VoLTE/VoWiFi/5G IMS) against internal security requirements

• Successful project delivery using agile or traditional project management methodology
• Understanding business goals and value of the project to deliver defined organizational benefits

• Drive deployment of large scale SAP S4 project in areas around Asset Accounting, CAPEX & Lease Accounting
• Implementation of the E2E BPM strategy
• Delivery of solutions including processes, technology, and analytics
• Support of global business acceptance for dedicated area

• Assessment of employee expense claims against company policies, procedures, and external regulatory requirements
• Management of daily priorities and conducting expense audits
• Maintenance of productive working relationships with stakeholders