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Quality representative responsible for all QMS related and operational quality activities and issues relating to the commercial business...

• First-level support for software and hardware incidents and service requests across Mac, Windows, Microsoft Office, and Google environments
• Engagement with users across multiple channels including phone, chat, and self-service portal
• Escalation of critical situations to ensure swift resolution

• Management of production projects end-to-end from briefing to delivery across multiple markets
• Building and overseeing production budgets with financial control and transparency
• Organization and coordination of shoots and post-production workflows

• Cultivation of strong strategic partnerships with key senior global business stakeholders
• Development and support of short- and long-term learning strategies aligned with business goals
• Provision of subject matter expertise in adult learning and leadership of complex learning projects and programs

• Vendor creation and maintenance in SAP
• Bank maintenance in SAP
• Vendor request validation and approval
• Participation in data cleansing activities

• Commitment to service level agreement for undisturbed business activities
• Ensuring technological architecture meets user requirements
• Supporting data maintenance related queries including data quality, lifecycle management and monitoring

• Processing and reporting Individual Case Safety Reports (ICSRs) and device safety reports
• Utilisation of current and future safety systems and vendor services
• Co-developing innovative approaches for transformation and reporting of safety-relevant data beyond ICSRs

• Leading and mentoring subchapter members
• Designing tailored personal development plans
• Managing subchapter resources
• Optimizing team utilization
• Establishing process governance
• Attracting, recruiting, and onboarding content creation talent
• Fostering a culture of continuous learning and content excellence

• Liaison with Ford of Europe CV Brand teams and NSC CV Product Marketing teams for product updates implementation
• Implementation of product marketing strategy including launches, in-cycle actions, and run-outs across Ford systems
• Preparation of different types of pricelists for FoE markets and NSCs

• Security reviews of projects as part of the internal security assessment process
• Advisory support to project teams from a security and compliance perspective
• Assessment of Kubernetes architectures and designs against internal security requirements

• Security reviews of projects as part of the internal security assessment process
• Advisory support to project teams from a security and compliance perspective
• Assessment of IMS architectures and designs (VoLTE/VoWiFi/5G IMS) against internal security requirements

• First point of contact for customer-reported technical issues and service requests
• Triage and assign incidents
• Track progress and ensure timely resolution based on SLA targets
• Keep users and internal teams informed with clear and timely updates

• Writing system tests
• Executing system tests
• Evaluating system tests
• Writing integration tests
• Executing integration tests
• Updating integration tests
• Taking part in E2E testing
• Cooperating with teams from partner systems
• Managing regression tests
• Reviewing tests
• Writing documentation
• Log analysis

• Drive deployment of large scale SAP S4 project in areas around Asset Accounting, CAPEX & Lease Accounting
• Implementation of the E2E BPM strategy
• Delivery of solutions including processes, technology, and analytics
• Support of global business acceptance for dedicated area

• Ensuring the quality, integrity, and proper usage of data
• Enabling effective data & analytics governance practices for Roches Digital Backbone
• Maintaining metadata accuracy in the Finance Data Domain (e.g., Collibra, SAP Datasphere)

• Overseeing daily operations of the Customer Service department
• Facilitating resolution of complex customer needs
• Collaborating cross-functionally with Finance, Logistics, Sales, Marketing and other departments
• Implementing strategic initiatives to enhance customer experience

Support of routine daily activities for system design, build, testing, validation, maintenance, and ongoing support of all network infrastructure components...

• Automatizált UI és end-to-end tesztek fejlesztése, karbantartása és stabilizálása webalkalmazásokhoz
• Webes tesztautomatizálási keretrendszerek használata és továbbfejlesztése (pl. Playwright, Selenium, Cypress)
• Tesztek integrálása CI/CD folyamatokba

• Supervision of medical writers
• Short-term and long-term resource planning for project assignment
• Regular meetings with staff and updates to senior management
• Review and approval of semimonthly time sheets
• Assistance in forecasting project-related costs and timelines
• Hiring and evaluation of employees

• Leading a team of HR generalists providing first-line support to German-based employees
• Managing a diverse and high-impact portfolio including Employee Lifecycle Management, Compensation, Payroll, Time & Benefits, and Compliance