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Helping clients ensuring their IT systems, processes, and operations align with leading professional standards, industry frameworks, and regulatory requirements (ITIL, COBIT, ISO 27001, ISO 27701, ISO 22301, DORA, NIS2, NIST)...

• Active partnership with sales and project managers to estimate, design, develop and deliver solutions
• Continuous communication with domain experts and product owners to understand core business needs and goals to synthesize requirement and quality standards

• Processing, validating, approving, and posting purchase order and non-purchase order invoices accurately and efficiently
• Calculating and applying value-added tax, withholding tax, and other applicable tax requirements in accordance with local regulations

Supporting the Performance Senior Manager in NAM by converting standard data, dashboards and workflows into clear regional performance insight and action tracking...

• Analyzing consumer needs around menu, merchant and business performance to identify gaps and growth opportunities
• Using SQL, Snowflake, spreadsheets and dashboards to investigate performance and support data-driven decision-making

• Supporting the P2P Transformation Project with a primary focus on vendor onboarding and vendor master data activities during the initial migration phase
• Ensuring vendor data is accurately collected, validated, cleansed, and maintained in line with internal controls and project timelines

• Supporting the P2P Transformation Project with a primary focus on vendor onboarding and vendor master data activities during the initial migration phase
• Ensuring vendor data is accurately collected, validated, cleansed, and maintained in line with internal controls and project timelines

• Leading the optimisation and continuous improvement of Dynamics 365 Sales
• Gathering requirements and translating business needs into effective solutions
• Facilitating workshops and collaborating with stakeholders at all levels
• Designing and implementing scalable processes, workflows and automations

• Managing the performance of the assigned customer account group and mitigating related financial risks
• Ensuring that payments for customer invoices are received on time and in the correct amount
• Investigating discrepancies and resolving any payment issues

Delivering outstanding customer experience to internal and external stakeholders across customer master data, quoting, order management, and related processes...

Owning central PMO services to align initiatives with strategic goals, upholding rigorous project management standards and governance oversight...

• Supporting the design, modelling, and optimization of IP and optical transport networks
• Supporting IP and optical network capacity planning, including traffic growth analysis and demand forecasting
• Analyzing utilization, throughput, latency, and error metrics from network elements and links

Supporting the Business Process Manager/Global Business Process Owner ensuring adoption of Global Master Data Management best practice solutions and business processes on affiliate / functional level...

• Supporting the migration of ETL pipelines between source systems and Snowflake
• Using SQL to validate data, check data quality, reconcile datasets, and identify discrepancies
• Monitoring pipeline executions, investigating issues, and helping resolve technical blockers

• Analyzing vehicle-related technical enquiries submitted by authorized service partners
• Reviewing diagnostic logs, fault codes, repair documentation, and vehicle data to identify root causes
• Providing technical recommendations and diagnostic guidance based on OEM procedures and repair standards

• Providing expert assistance in the diagnosis of complex technical issues
• Supporting the dealer network with quick solution finding of technical product issues
• Working closely with the technicians of the respective workshops and dealerships

• Leading a Snowflake migration project, supporting the migration of ETL pipelines between source systems and Snowflake
• Assigning tasks, tracking progress, and ensuring smooth day-to-day delivery

• Handling technical cases from German-speaking dealer workshops through a ticketing system
• Analysing fault codes, symptoms, live data and repair information to find the root cause
• Guiding technicians to the right repair, in clear written German

• Supporting dealership technicians across the German-speaking network and developing expertise in vehicle diagnostics, repair processes, and emerging technologies
• Analysing vehicle faults, diagnostic data, error codes, and repair information

• Keeping contact and cooperating with teams located in Hungary and in Germany
• Ensuring smooth and intense communication with colleagues and partners
• Writing software design documents
• Working with stakeholders for review and approval
• Designing new functionalities
• Implementing new functionalities