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• Leadership and development of Knowledge Retention, Business Intelligence and tactical governance teams
• Ownership and continuous improvement of Customer Care process governance framework
• Oversight of process taxonomy and Promapp governance

• Coordination of subchapter operations
• Onboarding and mentoring of team members
• Ensuring team proficiency in executing high-impact digital campaigns
• Providing strategic vision and direction
• Optimizing processes
• Managing escalations
• Ensuring seamless coordination among teams to achieve organizational goals

• Vezetés finance transzformációs projektek magyar és nemzetközi ügyfelek számára
• Célzott működési modellek tervezése és megvalósítása, beleértve a shared services, automatizáció és digitális pénzügyi megoldásokat
• Átalakítási ütemtervek és megvalósítási tervek kidolgozása

• Installation, configuration, and testing of the Roche IT portfolio
• Provision of high-level technical support for the systems and solutions of the RIS Portfolio
• Software upgrades and system adjustments
• Verification and approval of the operational quality of all system equipment

• Supervision of month end, quarter end and year end closing under US GAAP following financial standards and procedures of IFF
• Responsibility for US GAAP reporting following IFF corporate requests

• Performing healthcare compliance monitoring activities on behalf of Local Compliance Officers
• Reviewing interactions with Healthcare Professionals and Organizations based on a predefined checklist
• Documenting policy violations or non-compliant behavior

• Providing insight, support and explanation on HR system and administrative activities in the area of payroll, time & benefit services
• Providing customer service on payroll, time & benefit related activities (inquiry resolution, request management, and troubleshooting)

• Performing healthcare compliance monitoring activities on behalf of Local Compliance Officers
• Reviewing interactions with Healthcare Professionals and Organizations based on a predefined checklist
• Documenting policy violations or non-compliant behavior

• Support AP invoice booking and invoice resolution
• Managing and executing regular reporting tasks
• Work together closely with the Accounts Payable department

• Support and promote the delivery of EMEA and BSC strategic initiatives
• Ensure alignment of financial accounting activities with organisational goals and compliance requirements
• Lead end-to-end financial accounting processes, ensuring accurate and timely delivery in line with SLAs and KPIs

• Leading day-to-day operation of a business support operations team in a global environment
• Ensuring reliable administrative processes
• Providing clear priorities and guidance to team members
• Coordinating workload and following up on open topics

End-to-end administration for benefit plans including vendor implementation, annual open enrollments, billing processing, and routine data quality assurance...

• Overseeing a team of accountants responsible for accounting, month end close and reconciliations
• Evaluating efficiency and effectiveness of accounting processes
• Recommending and implementing changes to policies and processes to strengthen control environment

• Facilitation of all site payment activities related to Roche clinical studies
• Management and triage of escalations related to clinical trial payments
• Collaboration with cross-functional teams such as Finance, Procurement, and Clinical Operations

• Performing healthcare compliance monitoring activities on behalf of Local Compliance Officers
• Reviewing interactions with Healthcare Professionals and Organizations based on a predefined checklist
• Documenting policy violations or non-compliant behavior

• Support delivery of finance projects
• Lead workstreams
• Gather and analyze information
• Develop actionable recommendations
• Work in a high performing project team helping clients to achieve or build efficient financial processes in the financial services industry

• Driving leadership alignment and sponsor commitment
• Stakeholder engagement and targeted change interventions
• Developing holistic change strategies integrated into project plans

• Support of global processes in the area of SAP authorization concepts
• Support SAP end-users with resolving authorization issues
• SAP access management support for missing or locked users
• Access management support for missing role or job function assignment

• Ownership of ambiguous tasks and driving small-to-medium initiatives at project or squad level
• Hands-on technical analysis on system access, interface failures, and workflow bugs
• Prioritization and alignment of technical components with broader product goals

• Project management for energy transition projects
• Coordination of cross country project teams from various disciplines
• Tender management on offers preparation
• Quality management
• Budget control
• Progress control
• Optimization of team work
• Active participation in continuous improvement process