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• Following and maintaining work related processes
• Delivering quality work
• Completing tasks on or before deadline
• Ensuring compliance with SOX rules, policies and procedures
• Performing daily/weekly/monthly reconciliation tasks and investigating/correcting differences
• Participating in corporate reporting

• Management and monitoring of accounts receivable for timely payment collection
• Contact with customers regarding overdue payments and resolution of payment discrepancies
• Generation of regular reports on cash collection
• Support for billing processes including generation and issuance of accurate invoices

• Management and monitoring of accounts receivable for timely collection of payments
• Contact with customers regarding overdue payments and resolution of payment discrepancies
• Generation of regular reports on cash collection

• Billing and invoicing
• Timely billing execution and billing accuracy
• Monitoring, reviewing and updating customer details in CRM
• Invoice corrections including credits and rebills
• Handling email queries and requests from field teams
• Supporting and driving metrics
• Updating work instructions

• Management and development of customer service teams
• Ensuring effective order management
• Providing customer support
• Leading process improvement initiatives
• Collaboration with cross-functional partners including Sales, Supply Chain, Finance, and Operations
• Optimization of service delivery

• Ensuring appropriate payment for contractual obligations through reconciliation of invoices with contracts and evidence of obligations met
• Acting as single point of contact for validating and coding claims for the respective cluster

• Building, leading, coaching and managing a strong and collaborative Accounts Payable team covering end-to-end AP support
• Creating a safe and positive team environment
• Ensuring that the team demonstrates the right mindset and attitude

Oversee and plan overall project financial performance, providing commercial/financial analysis in collaboration with the project manager and HQ Commercial Project Manager. ...

• Supervision of month end, quarter end and year end closing under US GAAP following financial standards and procedures of IFF
• Responsibility for US GAAP reporting following IFF corporate requests

• Issuing process guidance and operational directives for export processes
• Addressing process gaps, operational challenges, and compliance risks related to export transactions
• Acting as escalation point for complex or high-risk export orders

• Resolution of routine and complex client service issues via phone, email, and chat
• Troubleshooting operability of IBKR Trader Workstation, Web Trader and Mobile Trader execution platforms
• Handling cash deposit and withdrawal activity, position transfers, and account administrative functions

• Development and maintenance of modern Angular-based applications with focus on Angular 22
• Collaboration with cross-functional teams in an Agile development environment
• Ownership of application quality, performance, and maintainability

• Development and maintenance of modern Angular-based applications with focus on Angular 22
• Collaboration with cross-functional teams in an Agile development environment
• Ownership of application quality, performance, and maintainability

• Collection of debt on an allocated portfolio of customers
• End-to-end credit management tasks
• Calculation, approval and maintenance of credit limits for new and established customer accounts
• Regular 'order hold' review and decision making

• Design and develop scalable Salesforce solutions across Sales Cloud, Service Cloud, and Health Cloud
• Build and enhance user experiences using Lightning Web Components and Aura Components

• Translation of IBKR’s account application and client account interface
• Occasional legal and regulatory translations
• Glossary and TM maintenance
• Quality assurance on existing translations including proofreading and editing
• Document processing

• Translation of website content, account application, and trading apps (IBKR Desktop, Client Portal, IBKR Mobile)
• Translation of client communication emails, bulletins, and announcements
• Translation of FAQs and user guides
• Glossary and translation memory maintenance

• Dividend system application development using Java and SQL technologies
• Designing, implementing, and delivering high-quality software solutions that conform to architectural standards
• Optimizing and refactoring existing code for improved reliability and performance

• Building scalable testing frameworks
• Designing comprehensive test suites covering unit, integration, and acceptance testing
• Collaborating with engineers and data scientists to embed quality practices throughout the development lifecycle

• Design, optimize, and extend transaction surveillance and data pipeline processes
• Navigate between strategic, system-level architecture and function-level implementation details of surveillance system
• Optimize data architectures and databases for maximum performance and reliability