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Provide Tier 2 technical support for complex issues related to hardware, software, operating systems, network connectivity, peripherals, POS/KDS systems, and third-party applications....

• Lead proactive Problem Management, using trend analysis, event data, and service insights to prevent incidents before they occur.
• Provide end‑to‑end ownership of the Problem lifecycle, ensuring governance, prioritization, and control in line with ITIL best practices.

• Log and raise tickets for incidents and service requests received through various contact channels (phone, web, chat, email)
• Manage and resolve auto-generated tickets, ensuring end-to-end accountability and closure

• Owning a revenue target across data, advanced analytics, and predictive AI
• Leading executive-level client conversations, joining deals early to diagnose the business problem, structure a solution, and build the ROI case that gets the client to sign

• Providing first-line technical support for software, hardware and network-related issues.
• Logging, tracking and resolving incidents and service requests.
• Troubleshooting technical problems and escalating more complex cases when required.
• Following up with users to ensure successful resolution.

• Maintain customer and material master database
• Enter customer orders and follow them up
• Manage customer requests and queries
• Logging, assigning and tracking the progress of complaints & claims from receipt to completion

• Supports the implementation, execution and development of MOL Group Test and Release Management strategy on his/her area.
• Supports Major and Minor Releases and coordinating the related activities (Prod/Test/Dev env.).

Facilitates the review, development, implementation, and documentation of Information Security and IT policies, procedures, processes. May coach and mentor more junior analysts as necessary....

Drive the delivery and continuous improvement of global FP&A and financial planning processes, ensuring consistent and efficient execution across markets and regions...

• Serve as the key finance contact for a dedicated business area within the Downstream segment
• Participate in monthly, quarterly, and annual reporting processes
• Support business planning and forecasting activities
• Deliver meaningful financial analyses to senior management

• Design, develop, deploy, monitor, scale, and troubleshoot ML and LLM-based systems that power shared AI services across the platform
• Build secure, high performance microservices and platform components on AWS, owning services end-to-end from implementation through deployment and production monitoring

• Manage operational controlling activities for personnel cost,
• Ensure accurate and timely monthly closing for personnel cost,
• Prepare monthly commentary to explain variances between actual results, budget, and forecasts,

• Provide first-level support for software and hardware incidents and service requests across Mac, Windows, Microsoft Office, and Google environments.
• Engage with users across multiple channels, including phone, chat, and self-service portal.

• Support the target setting, planning, and reporting of ESG-related KPIs across MOL Group.
• Coordinate EU Taxonomy reporting and support compliance with evolving sustainability reporting requirements.

• az SAP S4/HANA rendszer gazdasági moduljainak (FI, CO, AA) GUI és FIORI alkalmazásokban naprakész, kulcsfelhasználó szintű kezelése, változások elsajátítása
• JIRA ticket alkalmazás naprakész, felhasználói szintű kezelése, változások elsajátítása

• Guide clients in using smart finance automation tools and help them get the most value out of the products
• Become a trusted point of contact by understanding customer needs and providing clear, practical solutions

• Design and implement core authentication and authorization including POST /auth/token endpoint, JWT validation middleware, and entitlement enforcement layer
• Build and maintain the entitlement decision cache with invalidation on entitlement changes

• Design, build, and deploy production-grade agentic AI and automation solutions that collect, validate, and quality-assure data at scale
• Engineer multi-agent orchestrations, data pipelines, MCP integrations, and API connections that power autonomous, end-to-end data workflows

• Design and develop distributed backend services using .NET and event-driven architecture
• Collaborate with product and commercial teams to turn engagement ideas into scalable, maintainable, and user-friendly solutions
• Optimize microservice ecosystem for performance, reliability, and observability

• Act as the link between business stakeholders and technical teams translating business requirements into clear ServiceNow solutions
• Support clients in process analysis optimization and documentation in alignment with ServiceNow best practices