Papp head csm javascript jquery állások, munkák IV. kerületben

• Megrendelések kezelése és feldolgozása
• Belső folyamatok figyelemmel követése, határidő és kapacitás vizsgálat
• Projektek és feladatok nyomon követése, határidőre való teljesítés elősegítése
• Kapcsolattartás külső partnerekkel
• Szerződések és ajánlatok előkészítése
• Adatbázisok feltöltése és karbantartása

• Ügyfeleket szerzel: felhívod a kapott elérhetőségeket, időpontot egyeztetsz, és ajánlásokat kérsz a meglévő ügyfelektől
• Felméred az ügyfél helyzetét: milyen szerződései vannak most, mennyit fizet értük, és mire lenne valójában szüksége

• Content ownership of process documentation, SOPs, and knowledge-base articles behind Merchant Operations workflows
• Training design and delivery of onboarding and upskilling programmes for internal operations teams and external BPO agents

• Leading, coaching and developing a customer support team
• Owning the team's day-to-day operational delivery including workload, priorities, quality, customer experience and performance

• Recruitment and mentoring of a customer-facing support team
• Management of a customer-facing support team
• Provision of regular feedback and performance reviews
• Leadership by example in customer interactions
• Setting ambitious service targets

• Security reviews of projects as part of the internal security assessment process
• Advisory support to project teams from a security and compliance perspective
• Assessment of Kubernetes architectures and designs against internal security requirements

• Security reviews of projects as part of the internal security assessment process
• Advisory support to project teams from a security and compliance perspective
• Assessment of IMS architectures and designs (VoLTE/VoWiFi/5G IMS) against internal security requirements

• Implementing and coordinating overarching projects and initiatives across EMEA HR Operations at country and/or regional level including defining, maintaining and continuously enhancing standard processes
• Global project involvement to represent EMEA specific insights and perspectives

• Generating sales quotes
• Preparing quote lines with interface to SE and SSRs for compatibility
• Ensuring bill of material validity
• Ensuring relation with systems
• Submitting and collecting scenario and discount approvals
• Reviewing and advising changes for approval justification written by sales

• Automatizált UI és end-to-end tesztek fejlesztése webalkalmazásokhoz
• Automatizált UI és end-to-end tesztek karbantartása webalkalmazásokhoz
• Automatizált UI és end-to-end tesztek stabilizálása webalkalmazásokhoz
• Webes tesztautomatizálási keretrendszerek használata és továbbfejlesztése

• Technical ownership of governance infrastructure supporting the GBS Digital Enablement organization
• Maintenance and continuous enhancement of governance infrastructure
• Ensuring reliability, scalability, governance and accuracy of tools, workflows, data structures and reporting solutions

• Leadership and development of Knowledge Retention, Business Intelligence and tactical governance teams
• Ownership and continuous improvement of Customer Care process governance framework
• Oversight of process taxonomy and Promapp governance

• Designing, implementing, testing, and optimizing reliable, efficient, and high-quality data pipelines
• Automating the extraction, loading and transformation of data from a wide variety of sources
• Developing solutions for the automated acquisition of data from source systems

• Overseeing daily operations of customer service team
• Facilitating resolution of complex customer needs
• Collaborating cross-functionally with Finance, Logistics, Sales, Marketing and other departments
• Implementing strategic initiatives to enhance customer experience
• Monitoring key performance metrics

• Understanding, articulating, and implementing best practices related to area of expertise
• Contributing with financial accounting team(s)
• Demonstrating full understanding of the given Financial Accounting process(es) and drawing from best practices internally and externally

• Üzleti alkalmazások fejlesztése frontend- és backend-oldalon egyaránt
• Fejlesztési feladatok szakmai vezetése és megvalósítása
• Új technológiai megoldások és fejlesztési javaslatok beépítése különböző rendszerekbe
• Meglévő fejlesztések támogatása, hibák felderítése és javítása

• Timely resolution of incidents and escalations
• Leading responses to major incidents
• Overseeing efficient service request fulfillment
• Ensuring compliance with ITIL processes and organizational standards
• Collaborating with IT Operations, Engineering, and stakeholders

• Design and execution of inbound sales strategies
• Driving lead conversion through effective sales approaches and funnel management
• Building, documenting, and continuously improving scalable sales processes
• Managing and maintaining the sales pipeline in the CRM

• Leadership and coaching of a German-speaking Customer Operations team based in Budapest
• Operational escalation point for complex customer and order-related issues
• Monitoring of operational performance, KPIs and service levels with continuous improvement

Supervision of all end-to-end daily operations within the Accounts Payable team including accounting, query management, invoice issue resolution, quality controls and Idoc management...