P2p head csm javascript jquery állások, munkák XIX. kerületben

• SLA-, RMA-, műszaki support-, valamint belső szerviz- és javítási területek szakmai és operatív vezetése
• Support csapat, műszaki támogatási működés és belső szervizfolyamatok irányítása
• Ügyfélmegkeresések, hibajegyek, reklamációk, eszkalációk és garanciális ügyek kezelésének felügyelete

• Web alapú vállalatirányítási rendszer fejlesztése
• Fejlesztés Perl nyelven
• PostgreSQL adatbázis használata
• Linux szerveren történő fejlesztés
• Fejlesztés bármilyen platformon
• Csak fejlesztéssel foglalkozás, ügyfélkommunikáció és szerverkarbantartás nélkül

• Ownership and evolution of Tulip’s Cypress + TypeScript E2E automation framework
• Integration of automated test suites into CI/CD pipelines
• Research and implementation of load and performance testing strategies
• Application of AI-assisted tools to accelerate test generation and failure triage

• HubSpot pipeline hygiene and cleanliness management including deals, companies and customer contacts
• Partner Central pipeline management and alignment with HubSpot including regular two-way synchronization with bulk uploads

• Development of the Tulip OS
• Maintenance and support of bootloader, kernel, and userspace development for Tulip Hardware
• Working alongside product management and customers to identify key features and product performance

• Category growth leadership and activation excellence
• Ensuring excellence in activation, consumer and shopper experience and execution quality across all touchpoints
• Partnering closely with commercial leaders to unlock growth opportunities and performance by channel and customer

• Definition and execution of multi-year IT roadmap aligned with business objectives and growth
• Oversight of end-to-end IT operations including infrastructure, applications, service desk, and security
• Establishment of reliable, scalable, and cost-efficient IT services and service levels

• Creation, maintenance and integrity of US data in ERP systems related to all business partners, items and reference tables
• Facilitation of the workflow process in the ERP system
• Review of requests for new or modified business partners to ensure alignment with Sourcing or Commercial strategy

• Supervision of month end, quarter end and year end closing under US GAAP following financial standards and procedures of IFF
• Responsibility for US GAAP reporting following IFF corporate requests

Development and maintenance of the frontend library of the Tresorit Web Access (Angular 18+) and related small-size SPAs (React and Astro) including the underlying cryptography library...

• Development, customization, and maintenance of ServiceNow applications, modules, and integrations
• Collaboration with cross-functional teams to understand business requirements and translate them into technical solutions

• Understanding and defining BSC PTP business strategy and owning EMEA PTP process design
• Initiating and/or approving changes in EMEA process framework, design and documents
• Owning the control designs, approving deviations, and ensuring design effectiveness

• Support in planning of regional work programme
• Support in implementation of regional work programme
• Support in monitoring of regional work programme
• Support in reporting of regional work programme
• Support in regional planning process including formulation and review of the Regional Work Programme

• Troubleshooting pending items on daily basis and supporting issue resolution
• Educating internal and external customers on policies and procedures
• Preparing and providing data for clients
• Retrieving and requesting additional documentation when required

• Deliver outstanding customer experience to internal and external stakeholders across customer master data, quoting, order management, and related processes
• Act as a role model for customer centricity, collaboration, and operational excellence

• Ownership of account and commercial strategy
• Building executive-level trust
• Orchestration of pre-sales and upsales
• Management of financial health
• Leadership of the account leadership team
• Shaping communication flows
• Definition of success criteria
• Shaping the account's internal identity

• Process validation during the whole project lifecycle
• Supervision of manufacturing, integration, and testing activities from a Product Assurance perspective
• Participation in the inspection of incoming parts, materials, and units (Incoming Inspection – Stage 2)

• Leadership and coaching of a German-speaking Customer Operations team based in Budapest
• Operational escalation point for complex customer and order-related issues
• Monitoring of operational performance, KPIs and service levels with continuous improvement

• Leadership, coaching, development and inspiration of an international team of Tender Specialists across multiple European countries
• Fostering a high-performance culture focused on collaboration, quality, accountability and continuous improvement

• Development of CMS-based websites and components
• Collaboration with a responsive leadership team and experienced colleagues
• Continuous professional growth opportunities