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• Application consulting services to the Veeva Commercial Cloud product suite
• Identification of customer requirements
• System configuration changes
• Activation of new product features
• Troubleshooting system issues
• Development and delivery of training materials
• Conducting training sessions

• Servicenow platform testreszabása és fejlesztése az üzleti igényeknek megfelelően
• Integrációk tervezése és megvalósítása meglévő rendszerekkel
• Új modulok és alkalmazások fejlesztése és implementálása
• Folyamatos együttműködés a projektcsapattal és a belső ügyfelekkel

• Development and customization of Microsoft Dynamics 365 applications using C#/.NET and Power Platform tools
• Building integrations between Dynamics 365 and Azure services such as Logic Apps and Functions

• Management of customer orders throughout the order fulfillment lifecycle
• Processing of customer orders, order changes and customer master data requests using ERP and CRM systems
• Monitoring of open orders and proactive communication of updates to customers and internal stakeholders

• Leading a high-performing HR operations team
• Ensuring efficient customer-focused service delivery
• Team leadership and workload management
• Coaching and performance optimization
• Driving process improvements and compliance
• Building and managing a strong and collaborative team

• Application consulting services to the Veeva Commercial Cloud product suite
• Identification of customer requirements
• System configuration changes
• Activation of new product features
• Troubleshooting system issues
• Development and delivery of training materials
• Conducting training sessions

• Driving test activities within an interdisciplinary Scrum team for the B2B web portal
• Aligning frontend test topics between multiple web portal teams and mentoring other testers on test methodologies

• Automatizált UI és end-to-end tesztek fejlesztése, karbantartása és stabilizálása webalkalmazásokhoz
• Webes tesztautomatizálási keretrendszerek használata és továbbfejlesztése (pl. Playwright, Selenium, Cypress)
• Tesztek integrálása CI/CD folyamatokba

• Support business governance and reporting
• Support leadership forums and business reviews with clear, well-structured materials
• Track actions and ensure follow-through across teams
• Produce regular reporting on business performance, pipeline and activity

• Implementation, configuration, and optimization of SAP eWM solutions in S/4HANA
• Driving global rollout activities including fit-to-standard workshops, template localization, testing, and deployment
• Collaboration with MM, SD, TM, and PP teams on end-to-end logistics flows

• Development and execution of strategic territory plans to generate new service revenue opportunities
• Proactive identification, targeting, and engagement of prospective customers through outbound prospecting activities including phone, email, social selling, and virtual meetings

• Development, customization, and maintenance of ServiceNow applications, modules, and integrations
• Collaboration with cross-functional teams to understand business requirements and translate them into technical solutions

• Leading a high-performing HR operations team
• Ensuring efficient, customer-focused service delivery
• Team leadership and workload management
• Coaching and performance optimization
• Driving process improvements, compliance, and operational excellence

• Planning and coordinating field service operations
• Serving as primary liaison between field service teams, customers, and external stakeholders

• Design and develop training curriculum
• Develop specialized training content focusing on critical selling competencies
• Lead engaging instructor-led training sessions both virtual and in-person
• Implement robust assessment methodologies to measure skill proficiency

• Üzleti alkalmazások fejlesztése frontend- és backend-oldalon egyaránt
• Fejlesztési feladatok szakmai vezetése és megvalósítása
• Új technológiai megoldások és fejlesztési javaslatok beépítése különböző rendszerekbe
• Meglévő fejlesztések támogatása, hibák felderítése és javítása

Exceptional customer service to external customers and internal stakeholders across export order management, logistics coordination, shipping administration, quotations, and master data maintenance...

• Participation in the implementation of ServiceNow solutions including system configuration and development of custom features
• Support of technical consulting and testing activities
• Following implementation standards and technical best practices

• Leading, coaching and developing a French-speaking Order Fulfillment team
• Monitoring daily team workload and ensuring accurate and timely customer order processing
• Supporting the team in resolving operational challenges and acting as first escalation point for complex order issues

• Architect and implement scalable AI/ML solutions on Azure or GCP
• Design and build AI solutions for sales use cases such as automated RFP/RFI ingestion, classification, and response generation
• Design and build intelligent document understanding solutions