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• Setting strategic and operational standards for external engagements with Healthcare Professionals, Healthcare Organizations, and patient communities worldwide
• Leading a global organization of approximately 40 professionals
• Fostering psychological safety and coaching chapter and operational leaders

• Shaping and executing the global project management services strategy across Roche
• Leading a talented community of over 120 project managers
• Inspiring and guiding a distributed community of 120+ project management professionals across strategic international hubs

• Leading the learning services operation for Roche globally
• Providing advisory, consulting and operational support for training and learning for all Roche employees

• Leading and developing a diverse team within Mobility Operations
• Focusing on Mobility Finances, Compensation and administration of different Mobility workflows
• Continuous improvement of enabling Technology

• Design, develop, and deliver scalable, secure, and maintainable solutions on the ServiceNow platform
• Take end-to-end technical ownership of complex solutions from design and implementation to deployment and production support

• Development and enhancement of Open Telekom Cloud platform in a customer-oriented manner
• Solving complex problems in the daily operation of a hyper-scaler's cloud backend
• Hardware-oriented work at the console
• Development and operation of monitoring and quality assurance

• Establish and achieve quality and guest satisfaction goals
• Help guests with their requests and complaints
• Analyse guest insights to identify and meet customer expectations and build on guest loyalty
• Regularly communicate with guests to ensure expectations are met

• Credit risk assessment and management
• Reporting unusual, non-standard events and requests to the team leader
• Providing daily operation support to the team leader and the assigned division
• Becoming familiar with each business unit’s processes to ensure effectivity and efficiency

• Management, maintenance, and growth of a portfolio of corporate clients with full budget responsibility
• Acquisition of new clients in line with ING’s targeting strategy
• Identification of business opportunities and delivery of tailored financial solutions

• Participation in BAU development tasks
• Designing, implementing, and delivering high-quality software solutions conforming to architectural standards
• Optimizing and refactoring existing code for improved reliability and performance
• Understanding and reworking/improving the existing codebase

• Management and development of customer service teams
• Ensuring effective order management
• Providing customer support
• Leading process improvement initiatives
• Collaboration with cross-functional partners including Sales, Supply Chain, Finance, and Operations
• Optimization of service delivery

• Building, leading, coaching and managing a strong and collaborative Accounts Payable team covering end-to-end AP support
• Creating a safe and positive team environment
• Ensuring that the team demonstrates the right mindset and attitude

• Management of product roadmap
• Prioritization of team backlog in alignment with ART Backlog
• Determination of Agile team capacity allocation
• Prioritization of issue resolution
• Coordination of User Stories
• Ensuring approval against Definition of Done
• User story definition and acceptance criteria

Drive and facilitate end-to-end compliance process management for Healthcare Professional (HCP), Key Opinion Leader (KOL), and Patient Organization engagements across global structures...

• Processing General Ledger bookings and local requests
• Clearing customer and General Ledger accounts
• Contributing to month-end closing tasks
• Providing help to other team members due to workload
• Assisting in investigating account discrepancies involving inventory, variances, and allowances

• Supervision of month end, quarter end and year end closing under US GAAP following financial standards and procedures of IFF
• Responsibility for US GAAP reporting following IFF corporate requests

• Issuing process guidance and operational directives for export processes
• Addressing process gaps, operational challenges, and compliance risks related to export transactions
• Acting as escalation point for complex or high-risk export orders

• Development and maintenance of modern Angular-based applications with focus on Angular 22
• Collaboration with cross-functional teams in an Agile development environment
• Ownership of application quality, performance, and maintainability

• Development and maintenance of modern Angular-based applications with focus on Angular 22
• Collaboration with cross-functional teams in an Agile development environment
• Ownership of application quality, performance, and maintainability

• Design and develop scalable Salesforce solutions across Sales Cloud, Service Cloud, and Health Cloud
• Build and enhance user experiences using Lightning Web Components and Aura Components