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What You'll Be Doing· Handle customer inquiries via phone, email, and chat, providing accurate information on shipments and services· Investigate and resolve shipment-related issues (delays, lost parcels, complaints)· Collaborate with logistics, warehouse, and transportation teams to...

• Participation in controlling projects (process simplification, DQ improvements, automatization)
• Develop and maintain strategic and operational dashboards and reports (SAS BI, Power BI / Power Platform)
• Execute database queries and perform data transformations (using SQL)

• Full-cycle development of websites and components
• Collaboration with a responsive leadership team and experienced colleagues
• Continuous professional growth opportunities

• Design, develop, test, document, and deploy high quality Salesforce solutions leveraging Einstein 1 Platform, Lightning Web Components, and modern Apex patterns
• Analyze client specific requirements and define data model to support business, reporting and technical requirements

• Use formal verification algorithms to formally prove the correctness of complicated logic problems
• Identify key behaviors for verification to write clear testplans for complex designs
• Implement testplans using innovative formal techniques
• Drive tools to realize their best performance

• Support the management of user permissions across multiple tools and systems including AWS IAM
• Help maintain and improve security tooling including endpoint protection solutions and infrastructure monitoring tools
• Assist with monitoring security alerts and investigating unusual events

• Design, implement, and optimize compiler passes and transformations using LLVM/Clang or GCC
• Build and maintain robust toolchains
• Support new and complex architectures in compiler backends
• Work on architecture-agnostic and IR-level optimizations
• Work on silicon specific optimizations

• Design, develop, test, document, and deploy high quality Salesforce solutions leveraging Einstein 1 Platform, Lightning Web Components, and modern Apex patterns
• Analyze client specific requirements and define data model to support business, reporting, and technical requirements

• Processing general ledger bookings and local requests
• Clearing customer and general ledger accounts
• Contributing to month-end closing tasks
• Providing help to other team members due to workload
• Assisting in investigating account discrepancies involving inventory, variances, and allowances

• Research, enter, and maintain high volumes of publication data with 100% accuracy
• Review and audit data points to ensure completeness
• Perform quality control checks on peer-reviewed content and historical archives under supervision

• Support the design and development of mechanical components using 3D and 2D CAD tools
• Assist in creating detailed models and technical drawings
• Help refine designs based on functional, cost, weight, and manufacturing requirements

• Building infrastructure for FAQs, self-service pages, and chat platform as a primary support channel
• Enabling smarter customer interactions
• Automating solutions
• Helping other teams deliver better support experiences
• Delivering seamless, impactful solutions across all Wise platforms

• Form a clear point of view on product area goals for the quarter and year with a well reasoned case
• Carry accountability for product outcomes including investment justification and performance measurement
• Build and measure iteratively with incremental shipping and success metric evaluation

• Design and evolve robust cloud-native services and platforms with end-to-end ownership from ideation and prototyping to deployment, monitoring, and iteration
• Influence technical direction without direct authority by identifying architectural pain points and improving engineering standards

• Serving as the first point of contact for consumer inquiries through phone, live chat, and support tickets
• Explaining complex policies, procedures, and technical steps clearly and empathically
• Troubleshooting user issues and guiding customers through electronic systems

• Maintaining and supporting daily activities of travel and expense and company card expenses associated with Roche Global Credit card programs
• Acting as primary point of contact for internal customers providing support and guidance for corporate credit cards and Concur expense management

• Servicenow platform testreszabása és fejlesztése az üzleti igényeknek megfelelően
• Integrációk tervezése és megvalósítása meglévő rendszerekkel
• Új modulok és alkalmazások fejlesztése és implementálása
• Folyamatos együttműködés a projektcsapattal és a belső ügyfelekkel

• Design and own secure, scalable services end-to-end
• Guide technical decisions and evaluate trade-offs across reliability, performance, maintainability, and cost
• Architect and deliver AI and agentic product capabilities including LLM integrations, multi-step agentic workflows and intelligent automation

• Security reviews of projects as part of the internal security assessment process
• Advisory support to project teams from a security and compliance perspective
• Assessment of Kubernetes architectures and designs against internal security requirements

• Calculation of customer and wholesale prices for Ford commercial vehicles
• Development of pricing strategies and profitability forecasts for new vehicle models prior to launch
• Ensuring pricing recommendations deliver competitive offers while supporting profitability objectives