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What You'll Be Doing· Handle customer inquiries via phone, email, and chat, providing accurate information on shipments and services· Investigate and resolve shipment-related issues (delays, lost parcels, complaints)· Collaborate with logistics, warehouse, and transportation teams to...

• Participation in controlling projects (process simplification, DQ improvements, automatization)
• Develop and maintain strategic and operational dashboards and reports (SAS BI, Power BI / Power Platform)
• Execute database queries and perform data transformations (using SQL)

• 3-5+ years of professional experience with 2+ years’ experience, including at least 2 years in Public/Government Affairs, Legal, Commercial, or Communications  within a multinational company or in the public sector 
• Solid knowledge of the aviation sector 

Open to fresh graduates with strong analytical and data skills, as well as candidates with 1–2 years of relevant experience in network planning, revenue management, commercial planning, strategy, management consulting, or other analytical roles...

• Experience in flight or cabin crew operations is preferred. 
• Strong understanding of aviation training documentation, including AOC OM Part D, CCTO OM, ATO OM, and Group Training Service Agreements; 

• Full-cycle development of websites and components
• Collaboration with a responsive leadership team and experienced colleagues
• Continuous professional growth opportunities

• Design, develop, test, document, and deploy high quality Salesforce solutions leveraging Einstein 1 Platform, Lightning Web Components, and modern Apex patterns
• Analyze client specific requirements and define data model to support business, reporting and technical requirements

• Design, develop, test, document, and deploy high quality Salesforce solutions leveraging Einstein 1 Platform, Lightning Web Components, and modern Apex patterns
• Analyze client specific requirements and define data model to support business, reporting, and technical requirements

• Processing general ledger bookings and local requests
• Clearing customer and general ledger accounts
• Contributing to month-end closing tasks
• Providing help to other team members due to workload
• Assisting in investigating account discrepancies involving inventory, variances, and allowances

• Technical consultation and client education
• Creation of feasible delivery plans for on-time, on-budget, and high-quality project implementations
• Design and implementation of high-performing, maintainable, and secure software aligned with industry best practices

• Guidance of Kotlin backend developers in designing, developing, and maintaining software applications
• Setting technical direction and upholding code quality standards
• Collaboration with software architect to define and evolve system architecture for scalability, performance, and security

• Processing General Ledger bookings and local requests
• Clearing customer and General Ledger accounts
• Contributing to month-end closing tasks
• Providing help to team members due to workload
• Assisting in investigating account discrepancies involving inventory, variances, and allowances

• Support the design and development of mechanical components using 3D and 2D CAD tools
• Assist in creating detailed models and technical drawings
• Help refine designs based on functional, cost, weight, and manufacturing requirements

• Building infrastructure for FAQs and self-service pages
• Launching and improving chat platform as a primary support channel
• Enabling smarter customer interactions
• Automating solutions for customer support
• Helping other teams deliver better support experiences

• Form a clear point of view on product area goals for the quarter and year with a well reasoned case
• Carry accountability for product outcomes including investment justification and performance measurement
• Build and measure iteratively with incremental shipping and success metric evaluation

• Serving as the first point of contact for consumer inquiries through phone, live chat, and support tickets
• Explaining complex policies, procedures, and technical steps clearly and empathically
• Troubleshooting user issues and guiding customers through electronic systems

• Maintaining and supporting daily activities of travel and expense and company card expenses associated with Roche Global Credit card programs
• Acting as primary point of contact for internal customers providing support and guidance for corporate credit cards and Concur expense management

• Servicenow platform testreszabása és fejlesztése az üzleti igényeknek megfelelően
• Integrációk tervezése és megvalósítása meglévő rendszerekkel
• Új modulok és alkalmazások fejlesztése és implementálása
• Folyamatos együttműködés a projektcsapattal és a belső ügyfelekkel

• Design and own secure, scalable services end-to-end
• Guide technical decisions and evaluate trade-offs across reliability, performance, maintainability, and cost
• Architect and deliver AI and agentic product capabilities including LLM integrations, multi-step agentic workflows and intelligent automation

• Security reviews of projects as part of the internal security assessment process
• Advisory support to project teams from a security and compliance perspective
• Assessment of Kubernetes architectures and designs against internal security requirements