Phd hello crm javascript jquery állások, munkák XVI. kerületben

• Analysis of software and system requirements related to IT systems
• Preparation and validation of documentation according to internal standards including design, development, testing, operational, and training materials
• Preparation and validation of effort estimates for IT developments

Development and maintenance of the frontend library of the Tresorit Web Access (Angular 18+) and related small-size SPAs (React and Astro) including the underlying cryptography library...

• Coordination and tracking of sales pipeline and business opportunities
• Support of bid and proposal processes
• Follow-up with internal stakeholders and external partners to keep opportunities moving
• Conducting market research and identifying new business opportunities

• Development, customization, and maintenance of ServiceNow applications, modules, and integrations
• Collaboration with cross-functional teams to understand business requirements and translate them into technical solutions

• Architect and implement scalable AI/ML solutions on Azure or GCP
• Design and build AI solutions for sales use cases such as automated RFP/RFI ingestion, classification, and response generation
• Design and build AI solutions for intelligent document understanding

• Management of customer orders throughout the order fulfillment lifecycle
• Processing of customer orders, order changes and customer master data requests using ERP and CRM systems
• Monitoring of open orders and proactive communication of updates to customers and internal stakeholders

• Building and working own pipeline including research, outreach, and qualification
• Meeting prospects through discovery calls, conferences, roadshows, and expos
• Listening for real problems and shaping them into opportunities suitable for NIX
• Nurturing and growing existing accounts alongside new logos

• Management of customer orders throughout the entire order lifecycle
• Review of operational reports to identify orders requiring intervention and proactive resolution
• Investigation of complex order issues and coordination with Sales, Supply Chain, Manufacturing, Logistics, Finance and Customer Care

• Leadership and coaching of a German-speaking Customer Operations team based in Budapest
• Operational escalation point for complex customer and order-related issues
• Monitoring of operational performance, KPIs and service levels with continuous improvement

• Management of customer orders throughout the entire order lifecycle
• Review of operational reports to identify orders requiring intervention and proactive resolution
• Investigation of complex order issues and coordination with Sales, Supply Chain, Manufacturing, Logistics, Finance and Customer Care

• Active partnership with sales and project managers to estimate, design, develop and deliver solutions
• Continuous communication with domain experts and product owners to understand core business needs and goals to synthesize requirement and quality standards

Providing exceptional customer service to external customers and internal stakeholders across export order management, logistics coordination, shipping administration, quotations, and master data maintenance...

• Leadership, coaching, development and inspiration of an international team of Tender Specialists across multiple European countries
• Fostering a high-performance culture focused on collaboration, quality, accountability and continuous improvement

• Analysis and documentation of business requirements for customer engagement, personalization and marketing technology solutions
• Support of the orchestration of marketing messages across multiple customer touchpoints ensuring personalized and consistent customer communication

• Leading a cross-functional Product Driven Organization team in building advanced analytics and cloud-native data products in the EU Sales and CO2 Compliance domain
• Bridging the gap between complex statistical modeling, cloud architecture, and strategic senior executive decision-making

• Acting as first point of contact for customers and providing efficient solutions to their issues
• Dealing with queries mainly via email and phone regarding Business to Business (B2B)
• Dispatching emails to the appropriate internal departments in a timely manner

• Ügyfélélmény- és adatvezérelt projektek megvalósítása
• Ügyfélfolyamatok mély megértése és hatékony támogatása modern CRM és Customer Data Platform megoldásokkal
• Részvétel komplex, adatvezérelt Customer Experience projektekben
• Tanácsadói és fejlesztői feladatok kombinációja

• Support ES Sales Team with HVAC systems technical selections
• Support ES Sales Team with AutoCad piping design
• Support ES Sales Team with project registration in Salesforce CRM
• Support ES Sales Team with preparation of technical and price quotation
• Support ES Sales Team with orders administration

• Customer lifecycle support
• Administration handling
• Order management
• Quotation processing
• Master data maintenance
• Collaboration with cross-functional teams
• Delivery of outstanding service
• Maintenance of accuracy and professionalism

• Writing system tests
• Executing system tests
• Evaluating system tests
• Writing integration tests
• Executing integration tests
• Updating integration tests
• Taking part in E2E testing
• Cooperating with teams from partner systems
• Managing regression tests
• Reviewing tests
• Writing documentation
• Log analysis