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• Single IT point of contact for GPO Purchasing and local purchasing stakeholders for the designated Purchasing platform(s)
• Ownership of the IT application lifecycle of the Purchasing platform, including roadmap, releases, and technical debt management

• Active partnership with sales and project managers to estimate, design, develop and deliver solutions
• Continuous communication with domain experts and product owners to understand core business needs and goals to synthesize requirement and quality standards

• Monitoring investigator sites with a risk-based monitoring approach
• Application of root cause analysis, critical thinking and problem-solving skills to identify site processes failure and corrective/preventive actions

• Ownership of end-to-end data migration workstream within SAP S/4HANA implementation and conversion programmes
• Definition of migration strategy, roadmap, scope, governance model and delivery approach
• Leading migration activities across Explore, Build, Test, Cutover and Go-Live phases

• Leading the tax compliance and reporting processes within NAM
• Driving the standardization and automation agenda of the compliance process
• Preparation and review of all direct and indirect tax returns with related GL reconciliations

• Participation in SAP DRC implementations, rollouts and other projects to deliver country specific solutions in the VAT, tax and reporting areas
• Provision of professional SAP advisory on the VAT, tax and reporting areas for Clients

• Leadership and development of the Asset Management Services (AMS) customer care team in Budapest
• Day-to-day management of a complex customer care organization and relevant processes
• Recruitment, direction, coaching, inspiration and empowerment of people leaders and team members

• Driving strategic transformation initiatives
• Partnering with operations leaders, digital enablement teams, PMO, and cross-functional stakeholders
• Identifying transformation opportunities
• Designing future-state processes
• Leading implementation initiatives

• Project management for energy transition projects
• Coordination of cross country project teams from various disciplines
• Tender management on offers preparation
• Quality management
• Budget control
• Progress control
• Optimization of team work
• Active participation in continuous improvement process

• Administration, configuration and maintenance of Microsoft Dynamics 365 Business Central and Dynamics 365 CRM platforms
• Collaboration with various departments to gather business requirements and deliver tailored Dynamics 365 solutions

• Design and implementation of a SUSE-based virtualization platform using KVM as the hypervisor
• Certification and optimization of the platform for SAP workloads including sizing, high availability, and performance requirements

• Participation in SAP implementations, rollouts and other projects to deliver country specific solutions in the VAT, tax and reporting areas
• Provision of professional SAP advisory on the VAT, tax and reporting areas for Clients

• Deliver outstanding customer experience to internal and external stakeholders across customer master data, quoting, order management, and related processes
• Act as a role model for customer centricity, collaboration, and operational excellence

• Support the end-to-end delivery of finance projects
• Lead workstreams
• Gather and analyze information
• Develop actionable recommendations for successful delivery
• Work in a high performing project team helping clients drive profitability and performance

Agent workflows with LangGraph / LangChain / PydanticAI / CrewAI (routing, retries, fallbacks, timeouts, human-in-the-loop)....

• Partnership with GBS Operations leadership and Global Process Owners to prioritize digital initiatives
• Oversight of digitalization efforts for SSC workstreams (R2R, P2P, Customer Care, O2C)
• Partnership with Global Process Owners to drive development pipeline for workstreams

• Guidance and development of a customer care organization
• Delivery of exceptional service to customers including order entry, order fulfillment, and complaints resolution activities
• Support of operational excellence
• Creation of a culture of continuous improvement and innovation

• Design and develop scalable Salesforce solutions across Sales Cloud, Service Cloud, and Health Cloud
• Build and enhance user experiences using Lightning Web Components and Aura Components

• Credit risk assessment and management
• Reporting unusual, non-standard events and requests to the team leader
• Providing daily operation support to the team leader and the assigned division
• Becoming familiar with each business unit’s processes to ensure effectivity and efficiency