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Kapcsolatfelvétel az ügyfelekkel telefonon, e-mailben, chat-en vagy akár a közösségi médiában – bárhol is keresnek minket, te leszel az, aki segít!...

• Database management and data processing tasks
• Administrative support
• Handling customer inquiries via phone and email
• Processing and tracking orders
• Communication with international teams in English

• Provide professional customer support via phone and email in French and English.
• Resolve customer inquiries.
• Ensure service quality by meeting SLAs and delivering an outstanding customer experience.
• Identify recurring customer issues and contribute ideas for process and product improvements.

• Kimenő hívások indítása meglévő és leendő ügyfelek felé, valamint aktív részvétel a promóciók és értékesítési kampányok kidolgozásában. és lebonyolításában
• Beérkező rendelések pontos rögzítése, feldolgozása és nyomon követése a belső rendszerben.

• Fogadod a felhasználói bejelentéseket és kezeled a beérkező hibajegyeket a ServiceNow ticketing rendszerben
• Napi szinten nyújtasz L1, L2 szintű támogatást a kollégáknak Windows és macOS környezetben
• Telepíted és üzembe helyezed a számítógépeket, mobiltelefonokat és egyéb IT eszközöket

- részvétel gyártósori berendezések vezérlésének kialakításában (elektromos tervek készítése, PLC program fejlesztése, tesztelés, dokumentálás) - gépész kollégák munkájának támogatása a vezérlést/elektromos rendszert érintő kérdésekben - autonóm mobil robot fejlesztésében való részvétel...

• Welcome and assist our patients in a warm, helpful and kind manner
• Handle cash in multiple currencies and manage invoice-related paperwork
• Schedule appointments and manage the daily agenda
• Screen, answer and direct incoming phone calls
• Respond to urgent matters and ad-hoc requests

• Provide strategic support for operational risk management policies and procedures.
• Drive the consistent identification, measurement, monitoring, and management of risks.
• Oversee the development of risk monitoring programs, including key risk indicators (KRIs) and dashboards.

• Provide end-to-end Settlement services for Citi's clients on the Hungarian market for Hungarian securities as part of Custody services
• Act as an ambassador for clients in the Hungarian market, delivering top-tier Custody services

• Ensure performance tasks and workflows are executed in accordance with established deadlines to meet client deliverables.
• Maker Role: Produce performance output in various formats, ensuring strict adherence to established procedures, verification checks, and sign-offs.

Regulatory Reporting: The Regulatory Reporting Centre in Budapest is a key part of Citi’s Finance function. It is a pioneering centre on a global scale where regulatory reporting professionals work together in a central location, to ensure consistent quality of local regulatory reporting. Our teams...

• Perform Independent Price Verification (IPV), calculate and/or verify Valuation Adjustments, and perform Fair Value Levelling.
• Identify and resolve pricing issues, control deficiencies, backup coverage gaps, and process documentation deficiencies.

Working on the design, development, and production of advanced digital solutions, ensuring seamless integration with existing infrastructure and adherence to enterprise architecture standards and robust delivery lifecycle processes. This includes leveraging expertise in various digital technologies...

AI-driven vulnerability management. When frontier models can generate thousands of findings in a weekend, the bottleneck shifts from discovery to triage, verification, and remediation. We're building the pipeline that makes this sustainable....

• Ensure the quality of data across various domains (Security, Portfolio, Counterparty, Ratings, Benchmark, Analytics, Pricing) and within relevant systems.
• Perform assigned daily/monthly processes, escalating issues or determining solutions to remove obstacles for the team.

Process employee expense claims accurately and within established timelines, ensuring every transaction meets OEGP Operating Expense Governance Policy requirements before settlement....

Assess the effectiveness of credit risk management at Citi and the ability of the Business and Independent Risk to identify, monitor and mitigate current and emerging credit risks across Citigroup and Citibank...

Motivate the staff through constant interaction with the team, monitor the team’s activities and workload to ensure the timeliness and accuracy of all account opening functions and optimize process flows...

• Supervise the daily workflow of payment processing and related issues, acting as a liaison to external and internal units to resolve issues and mitigate risk.
• Routinely handle complex issues that are substantial in departmental impact.

• Produce daily, weekly, monthly & quarterly regulatory reporting returns (e.g. balance sheet, profit and loss) and perform period-to-period analysis on them
• Reconciliation of sub-systems to primary accounting records
• Substantiation of accounting records for reporting purposes