Progress analyst állások Budapesten középiskolai végzettséggel

• Be the first point of contact for customer-reported technical issues and service requests
• Triage and assign incidents, track progress, and ensure timely resolution based on SLA targets
• Keep users and internal teams informed with clear and timely updates

• Actively support organizations within the Group in the group-level deep-dive analysis as a consultant with regards to the methods, used tools and desired outcome.
• Conduct systematic reviews and proposals for corrective actions and process improvements to enhance operation.

Coordinate and run launch and change events with all impacted partners (internal and external) Partner with sales and client service teams to manage the onboarding experience by clearly articulating key landmarks to implement a new portfolio or desired change Review activity dashboard and handle...