Programs analyst állások, munkák XIII. kerületben

Monitors CSR’s performance on a daily basis, by taping, listening to, reviewing and evaluating calls...

• Drive second level incident resolutions of CRM systems by engaging support teams of various stakeholders.
• Manage E2E high severity incidents, situations and inform business stakeholders (Service Risk notes).
• Overview incident resolutions to have them solved within certain SLA target.

• understand clients' governance-, risk-, and control processes and improve their organizations’ operations leveraging on KPMG's best practices,
• identify what evidence would be relevant, reliable, and sufficient for a specific internal audit engagement,

• acting as a hands‑on professional consultant in SAP FI–focused engagements to ensure they meet project objectives
• performing functional setup of FI solutions and participating in the implementation of large SAP S/4HANA projects