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• Revenue recognition accounting across subscription and transactional product streams in accordance with ASC 606
• Preparation and posting of revenue-related journal entries in SAP
• Preparation and delivery of period-end management reporting packages including full P&L variance analysis

• Development, customization, and maintenance of ServiceNow applications, modules, and integrations
• Collaboration with cross-functional teams to understand business requirements and translate them into technical solutions

• Resolving IT issues of our clients, act as first point of contact for the customer (Level 1 IT support)
• Handling end-user calls and web queries in Finnish language via tools, phone and email
• Documentation and precise administration, logging of calls on the ticketing tool

Development and enhancement of the MSCI Index Development Platform and the IndexMetrics Real-Time application using modern software engineering practices, Python, Azure, and AI-assisted development tools...

• Work at leading consulting company and ServiceNow Global Elite Partner
• Be a part of rapidly growing team of ServiceNow professionals combining deep business process and technology experience: IT Service Management Consultants, Business Analysts, Project Managers, Architects and Developers

• Design and evolve end-to-end architecture across data ingestion, processing, storage, and delivery
• Define scalable data pipelines and batch or near real-time workflows
• Establish efficient data models, storage strategies, and access patterns

• Provide Level 1 IT support by resolving clients’ technical issues and acting as the first point of contact for customers
• Handle end-user requests through various channels, including phone, email, and web-based tools

• Ensuring complete, accurate, and up-to-date project documentation throughout all project phases.
• Lead the User Acceptance Testing (UAT) process, including test script preparation, execution, and defect reporting.
• Contributing to capturing business requirements and preparing functional documentation.

• Magas szintű technikai és üzleti tanácsadás ügyfelek számára az Atlassian termékekkel és saját fejlesztésű megoldásokkal kapcsolatban
• Ügyfelek üzleti és IT folyamatainak felmérése
• Komplex megoldások tervezése, bevezetése és minőségbiztosítása

• Design and develop distributed backend services using .NET and event-driven architecture
• Collaborate with product and commercial teams to turn engagement ideas into scalable, maintainable, and user-friendly solutions
• Optimize microservice ecosystem for performance, reliability, and observability

• Managing a team of environment artists
• Ensuring work meets quality standards and is completed on time
• Providing constructive feedback to other artists
• Providing guidance to help artists improve skills and work
• Participating in regular meetings with other departments

• Resolving IT issues of our clients, act as first point of contact for the customer (Level 1 IT support)
• Handling end-user calls and web queries via tools, phone and email
• Documentation and precise administration, logging of calls on the ticketing tool

• Creating detailed notes of the issue and documenting resolution
• Understanding on basics for Windows and Office suite.
• Provide first level support through handling incoming queries and help requests from end users

• Wordt een expert en biedt onze klanten een uitstekende service.
• Verwerk de customer experience-cases administratief via de diverse applicaties.
• Gebruik verschillende moderne communicatiekanalen om de best mogelijke service te bieden.

• Definition and driving of the Quality Engineering strategy
• Design, creation and maintenance of reusable test automation frameworks
• Establishment of testing standards and best practices
• Introduction and improvement of CI/CD quality gates
• Building of E2E, integration and API testing capabilities

• Technical consultation and client education
• Creation of feasible delivery plans for on-time, on-budget, and high-quality project implementations
• Design and implementation of high-performing, maintainable, and secure software aligned with industry best practices and company capabilities

Interact with customers / partners in a professional, friendly and efficient manner and escalate concerns about meeting service levels or deadlines...

Interact with customers / partners in a professional, friendly and efficient manner and escalate concerns about meeting service levels or deadlines...

• Execute quality evaluations using the client-aligned audit framework 
• Deliver structured, actionable audit feedback to agents
• Ensure all quality reporting meets the client contractual and compliance requirements
• Conduct call and case monitoring with the tools

• Advise business leaders and HR on international mobility solutions.
• Assess assignment options, risks, costs, and compliance implications.
• Support workforce deployment decisions and complex mobility cases.
• Act as a key link between business stakeholders, GBS, and external providers.