Infrastructure állások, munkák IX. kerületben

• Manage daily operations of IT infrastructure (including Security measures), ensuring seamless functionality in Data Centers and in Remote Locations.
• Collaborate with various IT functions, particularly with the IT Service Desk and Desktop Team, to ensure efficient process execution.

• Building a software infrastructure with carrying out new initiatives and providing support to the related systems, applications and other solutions.
• Continuously improve Data management

• Answering support queries via tools, phone and email, keeping daily contact with our users calling from all over Europe
• Resolving IT issues of our partners which can occur during the course of office work
• Documentation and logging of calls on the ticketing tool

• Preparation and completion of management information through relevant business tools to provide accurate/up to date data
• Prioritise and co-ordinate own and others work schedules to ensure that business and customer needs are met and deadlines are adhered to.

You prepare customer facing quotations by working with our Partner network, ensuring best pricing, product availability and suitability...

• Answering support queries via tools, phone and email, keeping daily contact with our employees calling from CC locations
• Resolving HR related issues which can occur in their total employee life cycle
• Providing technical support of HR self-service tools and systems

• Being the main point of contact between End users and Onsite Engineers.
• Understanding and supporting the End-to-End Product Management Lifecycle
• Use of IT Service Management tools including Order Management, Asset Data Handling, Appointment scheduling with End users

• Processing Maintenance and Manufacturer requests
• Creation of service orders in SAP analogue and order processing in the manufacturer tool
• Creation of suitable service quotes
• Implementation and management of asset data in the manufacturer tool

• Managing the Travel team mailbox: answering travel related queries from employees and helping to resolve travel booking issues
• Managing account creation
• Assisting with travel bookings where necessary
• Assisting with International Travel Compliance team administration

• ​Design and Build: Develop robust Power BI dashboards and data models (using DAX and Power Query) to replace legacy manual reporting.
• ​Automate Workflows: Eliminate repetitive manual tasks and excel-based processes using the Power Platform (Power Automate, Power Apps), VBA, or Python.

• Managing Purchase Order Lifestyle from PO through to completion
• Ensuring the accuracy of all requisition details before submission
• Resolving errors and queries in PO’s
• Ensuring all PO’s are issued to vendors
• Tracking orders to ensure deadlines are achieved and sourcing alternative products if required

• You maintain the customer catalogue pricing, change management of IT products and End of Life products
• You liaise with customers to add and remove products from the catalogues & quote and source new products via International IT Suppliers or Partners

• You ensure high customer satisfaction through effective and efficient processing of orders to meet Customer SLA requirements
• You examine customer orders to ensure the validity of product specifications (including configuration), quantities ordered, and any special pricing agreements or requirements

• Lead the design and delivery of dashboards, metrics, and analytical frameworks.
• Support the business to discover, define, and implement new KPIs, metrics, and insight models.
• Provide Business Intelligence and insight recommendations.
• Deliver senior‑level reporting and insight.

• You follow the execute the Group Supplier onboarding process within SLA
• You use your initiative to escalate or flag aged or sensitive supplier requests to appropriate senior management
• You evaluate supplier-based risks and drive appropriate resolution

• You handle customer requests promptly and courteously
• You are responsible for pricing and margin decisions
• You process quote requests and sales orders according to specifications and requirements
• You verify purchase order details with sales orders and source of supply

• Responsible for customs classification (HS code) for EU inbound goods, maintain HS code database in the system
• Regularly check and maintain the actual HS code database, in case of changes manage the E2E changing procedure

• Processing Maintenance and Manufacturer requests
• Creation of service orders in SAP analogue and order processing in the manufacturer tool
• Creation of suitable service quotes
• Implementation and management of asset data in the manufacturer tool

• Collaborate with developers to establish processes that ensure delivery of quality backend and UI part of the platform.
• Write and run test cases based on real production work, and create scripts for automation.