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Provide technical support to internal colleagues, service partners and distributors for Xylem monitoring & control systems, UV and ozone treatment equipment, and aeration systems (Flygt, Wedeco, Sanitaire)....

• You evaluate priority use cases for industrial service robotics in close collaboration with ABB's divisions, academia and technology partners
• You design and develop service robot solutions built on commercial robot hardware platforms extending their capabilities for industrial environments

Assess customer machines and systems, both modern and legacy equipment, to find out what data is available, what needs to be upgraded, and how to get it....

• Role Description
• Key Responsibilities
• Manage and follow up on service requests through Zendesk and Jira
• Review incoming service tickets and collect the information required for further analysis and resolution