Customer bróker állások Budapesten (adminisztrátor, dokumentumkezelő)

• Kapcsolattartás B2B ügyfelekkel e-mailben (kb. 80%) és telefonon (kb. 20%)
• Beérkező megkeresések kezelése és továbbítása a megfelelő belső csapatok felé
• Jegyek (ticketek) létrehozása és kezelése belső rendszerekben
• Árajánlatok készítése ticketing rendszerben és/vagy SAP-ban

• Acting as first point of contact for B2B customers via email (approx. 80%) and phone (approx. 20%)
• Handling incoming requests and dispatching cases to the appropriate internal teams
• Creating and managing tickets in internal systems
• Preparing quotations in ticketing systems and/or SAP

• Processing incoming orders via email or web systems and managing the order lifecycle
• Communicating with Polish-speaking customers and handling customer requests
• Preparing quotations and managing basic complaint administration
• Providing customer service support for both clients and the internal team

• Coordinate transportation and S&H daily operations taking into account capacity constraints and business priorities.
• Ensure and follow-up bp HSSE rules and policies are complied with for all S&H and transportation activities

• Processing Maintenance and Manufacturer requests
• Creation of service orders in SAP analogue and order processing in the manufacturer tool
• Creation of suitable service quotes
• Implementation and management of asset data in the manufacturer tool

• Being the main point of contact between End users and Onsite Engineers.
• Understanding and supporting the End-to-End Product Management Lifecycle
• Use of IT Service Management tools including Order Management, Asset Data Handling, Appointment scheduling with End users

• Handle learner management tasks, including program applications, course enrolments, learner inquiries, and technical support.
• Perform general administrative duties: scheduling meetings, managing correspondence, and maintaining digital systems, including Learning Management System (LMS)

- Reception and Customer Service: Welcome parents, students, and visitors with a friendly and professional attitude. Assist them with their needs, provide information, and direct inquiries appropriately. - Communication Management: Handle phone calls, emails, and messages from parents and clients...

• Processing Maintenance and Manufacturer requests
• Creation of service orders in SAP analogue and order processing in the manufacturer tool
• Creation of suitable service quotes
• Implementation and management of asset data in the manufacturer tool

• Extensive data entry and database management (core responsibility of the role).
• Upload, register, and update documents in designated digital platforms and databases.
• File, organize, and maintain correspondence and legal documents in a structured manner.
• Prepare, process, and follow up on invoices.

Build and maintain close relationships and partnerships with BlackRock colleagues as well as with external service providers, partners and counterparties. Oversee and manage internal and external service provider relationships – ensure successful delivery of contracted services, proactively address...

Handle emergency response calls daily and provide clear, empathetic communication while redirecting calls to the appropriate teams. Provide empathetic, accurate, and reassuring information during high-stress moments, ensuring callers feel heard and supported while waiting to be transferred. Provide...