Call center állások Külföldön (adminisztráció, asszisztens, irodai munka)

Recording / invoicing of service assignments according to the Service Manager's report in the local ERP system. Managing and invoicing maintenance contracts. Uploading invoices to various portals / Assisting with reminders for outstanding invoices / Creating credit notes...

• Process orders in SAP, including necessary customs and export documentation
• Create offers and proforma invoices according to approved commercial conditions
• Prepare credit and debit notes
• Manage customer accounts and follow up on payments
• Handle the return process, checking and booking returned goods

• Order processing: Creation, handling, and tracking of customer orders and invoicing
• Handling of quotes and customer inquiries via phone and email

• Administrative Begleitung der Mitarbeitenden vor, während und nach dem Arbeitsverhältnis
• Optimale Begleitung der Betriebe im Administrativen Bereich
• Aktive Mitarbeit beim Rekrutierungsprozess
• Organisation von Ein- und Austritten
• Controlling der Abteilungsleiter bei administrativen Aufgaben

• Installation, Konfiguration und Support der POS-Systeme
• Datenverwaltung und Pflege der POS-Systeme
• Installation von Kreditkarten-Terminals
• Begleitung von Projekten im Bereich Payment
• Support der User:innen: Unterstützung, Anleitung und Fehlerbehebung

• Placing and processing customer orders
• Monitoring deliveries, invoicing, and invoice verification
• Ship & Debit processing
• Handling RMAs
• Maintaining master data in CRM (SAP)
• Reporting to management
• Shared responsibility for the company's revenue growth and profitability

• Act as account manager for assigned custo­mers in the assigned region and languages
• Actively communicate with applicants and certified customers, providing necessary information and addressing the specific needs of key accounts