Via állások XI. kerületben (adminisztráció, asszisztens, irodai munka)

• Being the main point of contact between End users and Onsite Engineers.
• Understanding and supporting the End-to-End Product Management Lifecycle
• Use of IT Service Management tools including Order Management, Asset Data Handling, Appointment scheduling with End users

• Processing incoming orders via email or web systems and managing the order lifecycle
• Communicating with Polish-speaking customers and handling customer requests
• Preparing quotations and managing basic complaint administration
• Providing customer service support for both clients and the internal team

• Acting as first point of contact for B2B customers via email (approx. 80%) and phone (approx. 20%)
• Handling incoming requests and dispatching cases to the appropriate internal teams
• Creating and managing tickets in internal systems
• Preparing quotations in ticketing systems and/or SAP

Lead or participate in scoping the engagement, designing high-level architecture, defining subtasks, and project delivery schedules Deliver projects independently or within a mixed DS/DE team, often as technical lead Act as client-facing interface or SPOC to customers Provide ML/DS consultancy to...