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• Reviewing missing or incomplete customer information
• Verifying data against official government portals
• Comparing it with downloaded customer data
• Support the team in collection of data needed
• Maintaining the validated information in Excel

• Managing and maintaining account data across various ERP systems, primarily SAP
• Working with CRM systems (Salesforce) and Master Data Management (MDM) tools (Reltio)
• Classifying customer accounts accurately using external tools
• Ensuring data accuracy, consistency and completeness across systems

• Improving operational efficiency through process optimization, automation, and the adoption of new technologies
• Understanding the company's data warehouse and helping align data flows with reporting requirements

Designing, developing, and evaluating machine learning models on complex telecom and retail data to transform high-volume datasets into production-ready solutions such as churn prediction models to drive retention offers or point-of-sale fraud models to cut first-payment defaults...