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• Resolving IT issues of our clients, act as first point of contact for the customer (Level 1 IT support)
• Handling end-user calls and web queries via tools, phone and email
• Documentation and precise administration, logging of calls on the ticketing tool

Interact with customers / partners in a professional, friendly and efficient manner and escalate concerns about meeting service levels or deadlines...

• Deliver orders accurately and on time
• Communicate with customers and customer support to ensure smooth deliveries

What You'll Be Doing· Handle customer inquiries via phone, email, and chat, providing accurate information on shipments and services· Investigate and resolve shipment-related issues (delays, lost parcels, complaints)· Collaborate with logistics, warehouse, and transportation teams to...

WELCOME TO HUAWEI. WHERE PASSION UNLOCKS POTENTIAL. We welcome your interest and passion you can bring to join Huawei in Hungary. There has never been a more interesting and right time to look at a career within the ICT, Smart Devices, Cloud Computing and Digital Power industries and Huawei is the...

WELCOME TO HUAWEI. WHERE PASSION UNLOCKS POTENTIAL. We welcome your interest and passion you can bring to join Huawei in Hungary. There has never been a more interesting and right time to look at a career within the ICT, Smart Devices, Cloud Computing and Digital Power industries and Huawei is the...

In this role, you will be required to own and manage the IT Service Desk and End users Knowledgebase (KB), achieving accurate & on-time updates that enable Continual improvement...

Investigating customer issues. Analyze customer‑reported problems by reviewing logs, user activity, integrations, and backend systems to understand what happened and why....

• Provide first-line technical support for kiosk and restaurant technology issues
• Troubleshoot hardware and software problems related to kiosks, POS, and peripherals
• Diagnose and resolve issues remotely, escalating when necessary
• Support system incidents including outages and performance issues

• You collect data from our (international) subsidiaries and ensure uniform, reliable reporting.
• You build and maintain clear dashboards and management reports.
• You analyse results, trends, margins, and costs and translate them into clear insights.

• Leading the finance team
• Translating our international business into correct and transparent financial reporting and KPIs
• Drawing up and monitoring budgets, forecasts and cash planning
• Analysis of results and formulation of targeted recommendations to management
• Developing investment files

• Log and raise tickets for incidents and service requests received through various contact channels (phone, web, chat, email)
• Manage and resolve auto-generated tickets, ensuring end-to-end accountability and closure

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or escalating to Level 2 support

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or escalating to Level 2 support

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or escalating to Level 2 support

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or escalating to Level 2 support

• Log and raise tickets for incidents and service requests received through various contact channels (phone, web, chat, email)
• Manage and resolve auto-generated tickets, ensuring end-to-end accountability and closure

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or escalating to Level 2 support

• Help end-users by resolving their IT issues and queries
• Provide support through email, chat or phone
• Support our customers in Spanish and English
• Deal with software and connection-related issues
• Use automated diagnostic programs to solve network programs

• Help end-users by resolving their IT issues and queries
• Provide support through email, chat or phone
• Support our customers in Italian and English
• Deal with software and connection-related issues
• Use automated diagnostic programs to solve network programs