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• First-level support for software and hardware incidents and service requests across Mac, Windows, Microsoft Office, and Google environments
• Engagement with users across multiple channels including phone, chat, and self-service portal
• Escalation of critical situations to ensure swift resolution

• Design and develop scalable Salesforce solutions across Sales Cloud, Service Cloud, and Health Cloud
• Build and enhance user experiences using Lightning Web Components and Aura Components

• Supporting the Roche-site in Budapest
• Handling bills for Roche suppliers
• Managing administration of all accounts payable related processes
• Contributing actively to dealing with complex processes and issues in the area of accounts payable
• Supporting any AP teams if additional support is required

• analyze and capture customer requirements, ensuring a clear understanding of ITSM needs
• design and implement custom workflows in BMC Helix ITSM, including process automation
• develop, debug and optimize ITSM solutions, including incident, problem, change, and service request management

• Build and improve the WebRTC media pipeline across web, desktop and mobile clients, including audio, video, screen sharing and data channels.
• Develop and scale our Selective Forwarding Unit (SFU) and signaling services to support large meetings, webinars and breakout rooms.

Ensure all testing and commissioning activities are planned and carried out in compliance with safety requirements, quality standards, and applicable regulations....

• Build and improve the WebRTC media pipeline across web, desktop and mobile clients, including audio, video, screen sharing and data channels.
• Develop and scale our Selective Forwarding Unit (SFU) and signaling services to support large meetings, webinars and breakout rooms.

• Drive profitable growth by combining technical and commercial skills to promote technical solutions to Personal Hygiene & Tissue customers
• Develop and execute strategic account and territory plans

• ITech Consult AG
• ITech Consult AG

• Lead business analysis for complex, cross-functional initiatives, from discovery to delivery and post-implementation evaluation.
• Act as a domain expert for customer risk, fraud prevention, and underwriting, and proactively identify opportunities for optimization and innovation.

• Design, develop, test, document, and operate robust, maintainable software for the Customer Identity Platform.
• Participate in the end-to-end product development process and help the team ensure value, usability, feasibility, and viability.

• Respond efficiently and effectively to all customers' enquiries within given timescales
• Develop and maintain a full technical knowledge of the client's products and services
• Deal with all correspondence as requested/required
• Accurately log all calls and in line with procedures

• Building, leading, coaching and managing a strong and collaborative Accounts Payable team covering end-to-end AP support
• Creating a safe and positive team environment
• Ensuring that the team demonstrates the right mindset and attitude

• Design and implementation of complex enterprise-grade software solutions
• Definition and evolution of application, data, and integration architectures
• Design and architecture of service-oriented and event-driven systems
• Development of distributed, resilient, and highly available platforms

• ITech Consult AG
• ITech Consult AG

• Lead and conduct investigations into financial crime, including fraud, money laundering, embezzlement, non-compliance, and corruption
• Manage projects in compliance and fraud risk management, covering prevention, detection, and response

• Lead the continued development of the Milan sales team, fostering a positive, high-performing culture and effective ways of working.
• Recruit, onboard, coach and develop sales professionals to achieve their full potential.

• Liaise with design office and PM team for timely issuance of data required for preparation of commissioning site works (specs, designs, BOQ, material lists, …)
• Prepare and maintain commissioning documentation, including ITPs, checklists, test procedures, and reports.

Provide guidance to national and international firms on tax implications across various business activities including mergers & acquisitions, reorganizations, financing, real estate transactions, supply chain operations, and legal, financial, and operational transformations...

Provide guidance to national and international firms on tax implications across various business activities including mergers & acquisitions, reorganizations, financing, real estate transactions, supply chain operations, and legal, financial, and operational transformations...