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• Advanced Trend Analysis: Utilize data mining from production databases to identify hidden correlations and long-term process degradation trends.
• Monitor Quality Control Processes: Oversee manufacturing line processes and ensure adherence to quality standards to minimize scrap rates.

• Help end-users by resolving their IT issues and queries
• Provide support through email, chat or phone
• Support our customers in Spanish and English
• Deal with software and connection-related issues
• Use automated diagnostic programs to solve network programs

• Help end-users by resolving their IT issues and queries
• Provide support through email, chat or phone
• Support our customers in Italian and English
• Deal with software and connection-related issues
• Use automated diagnostic programs to solve network programs

• Help end-users by resolving their IT issues and queries
• Provide support through email, chat or phone
• Support our customers in German and English
• Deal with software and connection-related issues
• Use automated diagnostic programs to solve network programs

• Help end-users by resolving their IT issues and queries
• Provide support through email, chat or phone
• Support our customers in German and English
• Deal with software and connection-related issues
• Use automated diagnostic programs to solve network programs

• Build strong customer relationships and drive success
• Handling customer support through phone and email channels, responding to general inquiries as well as questions related to contracts and invoices.

• Build strong customer relationships and drive success
• Handling customer support through phone and email channels, responding to general inquiries as well as questions related to contracts and invoices.

• Checking incoming and outgoing invoices
• Contributing to the end of month/quaterly/year end closing
• Upload data in Cello
• Reporting Activities
• Contributing to the end of the month closing activities

By leading and coordinating the annual budgeting, long-term planning and forecasting processes, you ensure accurate financial planning and alignment across the organization....

• Respond to customer and sales inquiries by ensuring timely and accurate entry of customer orders
• Acknowledge customer orders and proactively communicate shipment status, including any potential delays
• Review, process, and manage customer order change requests with attention to detail

• Respond to customer and sales inquiries by ensuring timely and accurate entry of customer orders
• Acknowledge customer orders and proactively communicate shipment status, including any potential delays
• Review, process, and manage customer order change requests with attention to detail

• Raise activities that are not completed by assignees.
• Keep the accountability for the customer query or request resolution
• Provide customer support via the internet, phone, and email to support activities including:

• Support the Legal Operations team within Legal and Compliance with reporting
• Vendor onboarding, strategic projects
• Third party implementations and process enhancements
• In contact with external vendors
• Helping with budget calculations

• Log and raise tickets for incidents and service requests received through various contact channels (phone, web, chat, email).
• Manage and resolve auto-generated tickets, ensuring end-to-end accountability and closure.

• Receive and log incidents and service requests through phone, chat, web, and email
• Perform basic troubleshooting using existing documentation and knowledge bases
• Aim for First Contact Resolution (FCR) whenever possible

• Validate and reconcile portfolio data received from business partners,
• Review large datasets to ensure accuracy, consistency, and completeness,
• Maintain portfolio databases and support ongoing data quality improvements,
• Assist with monthly reporting and performance monitoring across multiple countries,

• Assist local team on product database creation
• Support products configuration and manage technical offers and documentation related to Low Voltage and Medium Voltage components

Provide Tier 2 technical support for complex issues related to hardware, software, operating systems, network connectivity, peripherals, POS/KDS systems, and third-party applications....

• Deliver established training programs using proven methods and materials to small groups, teams, or organizations with evolving needs.
• Develop and deliver training on topics such as product installation, maintenance, operations, upgrades, desktop tools, applications, and enterprise initiatives.

• Log and raise tickets for incidents and service requests received through various contact channels (phone, web, chat, email)
• Manage and resolve auto-generated tickets, ensuring end-to-end accountability and closure