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EMPLOYEE RELATIONS & ADVISORY · Serve as key point of contact for employee relations matters to Store Managers · Advise Store Managers on sensitive people topics, ensuring risk identification and mitigation RECRUITMENT & ONBOARDING · Cooperate and support Store Magers in candidates selection and...

• Lead, develop, and manage a team of Contract Enablement, Order Management and Travel & Expense analysts to ensure high performance, engagement, and delivery excellence.
• Allocate and manage work effectively, acting as the first point of escalation for operational or people-related issues.

• Provide 2nd line application and infrastructure support.
• Perform incident, change, and problem management activities.
• Monitor system health and perform proactive health checks.
• Troubleshoot application, database, and infrastructure issues.
• Implement system changes, upgrades, and new integrations.

• Ensure the effective operation and leadership of the Strategic Risk Analysis and Reporting function.
• Prepare and present regular risk reports to senior management (Board of Directors, Supervisory Board, Risk Committees) and the parent company.

Complete day to day customer service-related operational tasks to ensure delivery meets customer expectations and is consistent with set process performance indicators, applicable service level agreements and the customer service function core values....

• Planning and executing sustainable value chain development projects, defining scope, requirements, business cases, and managing resources, timeline, and budget
• Establishing and guiding multidisciplinary teams, providing strategic direction and handling day-to-day execution and communication

• Design and develop custom Salesforce applications (Apex – backend, Lightning Web Components – frontend)
• Implement and automate business processes using Salesforce Flows and Triggers
• Support the full development lifecycle: development, testing, debugging, and optimization

• Investigate and resolve escalated customer complaints, order issues, and service inquiries across multiple channels
• Coordinate with internal teams including logistics, sales, and technical support to drive end-to-end case resolution

Manage and optimize Hungarian digital media campaigns, including hands-on campaign execution and optimization when required....

• Identify, analyze, and eliminate process waste across manufacturing and logistics using lean methodology
• Lead and facilitate Kaizen workshops with cross-functional teams of 5-10 people to drive sustainable improvements

• Apply payments to customer accounts
• Clearing customer accounts in a timely manner
• Manage and store remittance advices
• Provide evidence of the unapplied payments, Support the Cash Collection team – working together as a customer of the SSC
• Offset customer credits and debits
• Query handling

• Complete CHWCRM sourcing strategies in alignment with business objectives and company policies.
• Conduct analytical reviews to identify cost savings, value creation and process improvement opportunities across the defined supply chain.

• Delivering a great customer focused proposition, including the best range, a great trade plan and competitive prices
• Checking if the category has a long term customer led plan, to drive loyalty
• Delivering the customer promises of "I can get what I want" and "the prices are good"

• Help manage bp’s global insurance programmes and support business teams in meeting the company’s insurance requirements.
• Work closely with colleagues across bp to understand business risks and ensure insurance arrangements to support operational and risk management needs.

• Inspect incoming requisitions for correctness and completeness and re-distributing or referring them when appropriate.
• Assign sources of supply in accordance with category guidance or other relevant sourcing instructions.

• Help manage bp’s insurance programmes and support business teams in making sure insurance requirements and internal policies are followed.
• Work with business teams across bp to align insurance solutions with their operational and risk management needs.

Effective cash collection and monitoring of customer accounts /or own portfolio – may be cross-business or cross-country responsibility/ consistent with BP’s credit standard & policies and preparing collection reports....

Coordinating the Group-level account planning framework and leading the development of key customer account plans by identifying needs, prioritizing initiatives, and defining clear action plans, ensuring implementation in line with strategic directions...

Supporting and collaborating in regularly reviewing and adapting claims management processes, implementing best practices across MOL Group, including identifying, assessing, documenting, negotiating, and settling; maintaining new policies and ensuring ongoing development of procurement processes....

• Lead the delivery of digital procurement initiatives, providing project management and subject‑matter expertise throughout the full lifecycle.
• Manage design, integration, and change‑management activities for complex, multi‑regional projects.