It támogató munkatárs állások, munkák

• Windows és Linux szerverek installálása és konfigurálása (Active Directory, Hyperv, Terminal server)
• Hálózati rendszereink üzemeltetése és konfigurálása (Mikrotik, Ubiquiti)
• Veeam biztonsági mentések kezelése
• Szegedi és vidéki KKV és nagyvállalati ügyfeleink informatikai rendszereinek üzemeltetése

• Vevő-, ügyfél- és partneradatok karbantartása, adatbázis-kezelése, kialakítása
• Árajánlatok készítése, bejövő ajánlatok értékelése, kezelése
• Ajánlatokhoz tartozó adminisztráció elvégzése
• Megrendelések rögzítése és nyomon követése a belső rendszerben

• Act as a primary point of contact for all internal IT related user queries/issues.
• Providing 1st and 2nd line technical support for MS suite of products, PCs, laptops, mobile devices, printers, Audio Video Conferencing system and telecommunication equipment.

• Handling questions and complaints from customers, providing information on delivery times and stock situation
• Order processing and follow-up in contact with our Shipping department
• Answering and forwarding incoming emails and phone calls
• Providing certificates of origin and documentation

Troubleshoot and resolve advanced issues for customers related to the iREMS software, providing advice and expert knowledge by email, chat, and web channels Work closely with Product Development and DevOps to diagnose problems and deliver solutions to our customers often liaising with the software...

• Create and send order confirmations to customers, ensuring accuracy and timeliness.
• Build strong operational relationships by proactively informing and engaging with customers.
• Gather customer forecasts and collaborate with internal stakeholders to enhance forecast accuracy

• Act as a central back-office support function for sales teams and customers across multiple markets
• Provide operational support to sales teams, including order entry, order follow-up, and coordination with internal departments

• You will resolve hardware, software, and network issues, ensuring a seamless user experience.
• Take ownership of incident resolution and service requests via Jira, adhering to defined SLAs.
• Collaborate with teams to manage IT equipment deployments and maintain an up-to-date inventory.

• Web app development, deployment, and maintenance
• Curation of pipelines dedicated to efficient, high-throughput data pre-processing and analysis
• Cluster management / server administration
• Distributed computing / software scaling towards grid engines
• Monitoring / workload surveillance of our HPCs

Respond to all calls, emails, and common requests for technical 1st level support....

• Herzlicher Empfang und individuelle Betreuung unserer nationalen und internationalen Gäste
• Durchführung von Check-in, Check-out sowie Concierge- und Reservierungsaufgaben
• Aktive Unterstützung im Frühstücks- oder Restaurantservice bei Bedarf

NICE TO MEET YOU!    We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence – and questions into answers.     WHAT YOU'LL DO   Looking for that internship? The game-changing one that'll help you learn, grow, and...

• Where? Gümlingen
• Duration: Permanent position
• Vacation: at least 5 weeks
• Weekly hours: 41 hours
• Join a growing company with a strong industry reputation and recognized leadership in energy services

• Provide 1st and 2nd level IT support (onsite and remote) for end users.
• Accept, analyze, and resolve internal service requests and fault reports using the ticketing system.
• Support Windows OS, Microsoft 365, business applications, and peripherals.

• Ensure an excellent customer experience in close collaboration with our customers and partners
• Support our customers and partners to solve problems and ensure a noticeable top-level satisfaction
• Continuous improvement of our support quality and infrastructure

• Ensure an excellent customer experience in close collaboration with our customers and partners
• Support our customers and partners to solve problems and ensure a noticeable top-level satisfaction
• Continuous improvement of our support quality and infrastructure

• Order processing: Creation, handling, and tracking of customer orders and invoicing
• Handling of quotes and customer inquiries via phone and email

• Ensures technically and timewise optimal Customer Support to guarantee the availability professionally and quick support by phone, email and remote assistance for customers
• Supports customers with complex technical requests using structured problem-solving approach

• Provide 1st level support; Respond to user support requests and resolve technical problems in hybrid environment
• Assist in managing Windows servers (installation, configuration, maintenance)
• Perform routine system updates, patches, and backups