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• Log incidents and service requests received via phone, email, chat, and web
• Manage and resolve tickets from creation to closure
• Achieve First Contact Resolution using available knowledge resources
• Escalate unresolved issues to higher support levels with relevant details

• felhasználók napi szintű technikai támogatása és számítógépes eszközeinek karbantartása
• számítógépek és perifériák hibáinak diagnosztizálása és javítása
• felhasználói szoftverek telepítése, karbantartása
• irodai alkalmazások támogatása
• az informatikai csoport adminisztratív feladataiban való részvétel

• Partner with functional leaders and stakeholders across the Group to support strategic and operational decision-making.
• Provide proactive financial analyses, recommendations, and business insights.

• Customers: Romanian optical retail chains and independent stores using Clearvis.io.
• Channels: phone, email, and chat (WhatsApp / Viber), all tracked as tickets in Freescout.

• Support sales channels to deliver an outstanding and seamless customer experience
• Maintain and continuously develop modern IT infrastructure, including POS systems, networks, and mobile devices
• Manage IT asset inventory, including monitoring, lifecycle management, and timely replacement of equipment

Performing tasks related to the position....

- Own the Polish market across all customer segments. - Work our base of direct contacts (existing clients and warm leads): develop, close   and reactivate. - Handle inbound: qualify quickly, run discovery, and convert interest into paying   customers. - Drive outbound to larger and high-potential...

• Match the corresponding purchase orders/supporting documentation to incoming invoices in our ERP system
• Prepare monthly vendor statement reconciliation, investigate and follow-up on the queried and escalated items
• Prioritize the processing of non-FTM invoices, manually book and/or investigate further

• You will participate in internal trainings and learn all about VAT to provide a great client experience.
• You will analyze complex VAT data to prepare indirect tax reports for our multinational clients based on country-specific guidance.

• Validate incoming invoices, prepare the related reports
• Distribute daily validation workload and proactively report any delays or system issues
• Match the corresponding purchase orders/supporting documentation to incoming invoices

• Development of world-class Sportsbook platform
• Support of Sportsbook product available in different parts of the world
• Collaboration within cross functional teams spanning multiple Tech Hubs

• Coordinate day-to-day process and support according to defined processes and procedures
• Ensure that Operations meet compliance requirements, service levels and other relevant corporate objectives
• Permanently take care of operational risk and control aspects

• Napi kapcsolattartás, kiemelt alkuszokkal és ügyfelekkel (telefonon, személyesen, e-mailben), magas szintű támogatás és kiszolgálás nyújtása
• Állomány- és díjrendezettségi egyeztetések végzése
• Kivételkezelések gyors és hatékony intézése

• Supporting the execution of the Downstream Digital strategy and ensuring alignment between business needs and digital ambitions.
• Identifying scope, schedule, and dependency conflicts while supporting resolution and alignment.

• Be the first point of contact for users experiencing IT-related issues
• Support customers via phone, email, chat, and ticketing systems
• Help troubleshoot common hardware, software, and access-related problems
• Provide support in Italian
• Document and track incidents in the ticketing system

• Beérkező PDF fájlok technikai paramétereinek ellenőrzése (felbontás, színterek, betűtípusok, colour management).
• CTP lemezgyártás felügyelete (kezeli és karbantarttatja a lézeres lemez levilágító berendezést).
• Kész nyomólemezek minőségének ellenőrzése.

• Oversee the entire payroll process, ensuring timely and accurate payments to employees.
• Lead and mentor the payroll team, providing guidance, training, and performance management to foster a high-performing team.

• Support the target setting, planning, and reporting of ESG-related KPIs across MOL Group.
• Coordinate EU Taxonomy reporting and support compliance with evolving sustainability reporting requirements.

Enable and support market-led Data Management Risk assessments across agreed functions, systems or data domains, ensuring a consistent approach to evidence review, gap identification and remediation planning....

• A vállalat teljes szoftverarchitektúrájának és fejlesztési szabványainak szakmai támogatása és folyamatos fejlesztése.
• Mikroszolgáltatás-alapú, skálázható platform továbbfejlesztésének irányítása.